Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively.
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register / Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma / G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor / Managerial Experience- No supervisory / management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability / Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer
Abercrombie & Fitch - Assistant Manager, Mall of America
The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experimen...
Crayola Experience Team Lead
To responsibly direct the daily activities of the Crayola associates and provide exceptional guest service to all guests at Mall of America. Present positive and professional attitude towards guests and team members. Support the Crayola brand's educational mission to use the arts as a tool for intel...
Sales Associate - Bath & Body Works
...
SHIPMENT PROCESSING–6AM AVAILABILITY - Victoria's Secret
Victoria's Secret at Mall of America - What We Offer. Converting returns, offers and other promotions into larger sales. ...
Swatch Store Manager - Mall of America
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accen...
Sales Associate - Mall of America 1735
We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual o...
Sales Associate/Stylist - Gorjana
Your goal is to bring brand awareness, product knowledge and the art of layering to life, through engaging customer experiences. ...
Full-time Store Supervisor - Mall of America 0135
We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual o...
Retail Sales Jewelry Clerical, Mall of America - Part Time
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate. You perform a variety of other support and administrative functions in this role. Fully-Funded ...
Seasonal Ambassador - Canada Goose
Job DescriptionWe're on the lookout for enthusiastic Seasonal Retail Associates to join our team at Mall of America for the holiday season (mid-August to January)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us. Basic computer skills in Microsoft Of...