Job Description
Job Description
Position : Part Time Admissions Cashier
Facility : Believe It Or Not Museum Reports To : General Manager
Job Purpose : Welcoming Guests and Selling Tickets
As an integral member of our Admissions team you will be responsible for the admissions process. Guest Services staff are responsible for warmly greeting our Guests and selling tickets for entrance.
You are the first point of contact and as first impressions go you want to ROCK IT with friendliness JJ
Critical Accountabilities :
- Assist in all aspects of Admissions and Guest Relations, insuring services standards are followed
- You will receive payment by cash, credit cards, automatic debits or vouchers
- You will issue receipts, refunds, credits or change due to our Guests
- Consistently offer professional, friendly and engaging service
- Represent Ripley Entertainment Inc. when welcoming Guests
- Promote positive Team relations through an environment that encourages open communication trust, mutual respect and FUN
- Follow all safety policies
- Take lead in answering any Guest inquiries and any guest recovery that may arise
- Must maintain a clean and orderly admissions area
- Perform other duties as assigned
Special Skills and Requirements :
- Solid understanding of the Guest Services functions and general knowledge of the day-to-day operations
- Passion for excellent Guest service
- Friendly and outgoing personality
- Must be able to handle a multitude of tasks in an fast paced, ever-changing environment
- Must understand, speak and write English
- Good communication and interpersonal skills
- Must be able to lift up to 20 Lbs.
- Able to stand for long periods of time
- Ability to work independently and prioritize responsibilities
Please remember your duties and responsibilities may change from time to time, but will always require a happy attitude.
Additionally, due to the nature of our business we work when others play. Our Believe It Or Not Museums are open are 365 days of the year, this makes our company and industry fun and exciting, but it is something to consider.
You will be expected to be regularly available to work any shift during the hours of operation.
We would like to thank all candidates. However, only those selected for an interview will be contacted .
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