Alignment Technician - Jacks Tire & Oil is now PURCELL TIRE

Job Description

Job Description

Description : MISSION

MISSION

To provide safe, quality maintenance on passenger vehicles and heavy duty equipment.

ESSENTIAL DUTIES

• Diagnose, recommend, and complete vehicle alignment on commercial trucks and other vehicles based on guest needs.
• Balance wheel assemblies and perform commercial tire service.
• Pursue training opportunities for development into completing other vehicle services on commercial trucks, including but not limited to brake work, suspension services, axle work, and oil and lube services.
• Document work performed on service ticket
• Maintain tools and a clean work area
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Protect company assets
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

Requirements :

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

• Minimum Education : Associate's Degree or Trade School
• Minimum Job-Specific Experience : 3-5 years
• Management Experience : N / A
• Driver’s License Required : Yes
• Other Job-Specific Licenses or Certifications Required : Tire Industry Association ATS certification, ASE certifications, vendor-provided training

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s :

Tire & Automotive Industry Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.

Mastery of all major automotive emissions, engine management, and electrical systems

• Mechanical Knowledge of automotive vehicles and tools, including their repair, and maintenance.
• Customer Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
• Repairing Repairing machines or systems using the needed tools.
• Troubleshooting Determining causes of operating errors and deciding what to do about it.

Tools & Technology KSA’s :

• Equipment Selection Determining the kind of tools and equipment needed to do a job.
• Phone Systems Ability to operate phone systems for the effective communication of information to interested parties

Cognitive KSA’s :

• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Service Orientation Actively looking for ways to help people.

Communication KSA’s :

• English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
30+ days ago