BASIC FUNCTION *(the primary purpose of this position) : *
The primary function of this position is to promote a safe and secure environment for the Mill Casino Hotel & RVP, its guests, and employees.
This position also observes and ensures that overall operations conform to casino policy.
PRINCIPAL ACTIVITIES & RESPONSIBILITIES :
- Promote a clean, safe, healthy, and friendly environment for employees and guests.
- Report safety issues and hazards to Supervisor and / or Safety Committee.
- Provide guest and employee escorts to and from the casino when requested or as needed to ensure their safety and protection.
- Provide escorts for large sums of money and chips in the casino to ensure the security of transfer.
- Ensure compliance of casino policy and report policy infractions to immediate supervisors.
- Provide patrols of all casino and surrounding company property i.e. CEDCO building & Tribal offices.
- Conduct and / or assist with machine and table drops.
- Maintains a working knowledge of those guests and / or employees who have been banned from re-entering the property, and advises appropriate individuals and departments when observing trespassers on property.
- Accepts identification from all persons who appear to be under the age of twenty-one, to ensure compliance with applicable gaming regulations.
- Provide appropriate verbal or physical interventions in order to stop altercations or other disruptions on property.
- Observe and report any suspicious activity or drug use to supervisors.
- Observe and use proper chain of command.
- Respond to and / or assist with medical emergencies.
- Maintain daily activity reports and head counts.
- Perform dispatch duties and may coordinate solutions or provide guidance to guests and employees during drills or emergency situations.
- Operates company vehicles as directed.
- Generate necessary written reports regarding security related incidents involving guests, employees and / or the facility.
- Operate security surveillance system.
- Other duties as assigned.
POSITION REQUIREMENTS *(objective educational or technical training required; skills; and years of experience) : *
- Must be 21 years of age.
- Must be High School Graduate or have a GED.
- Must have a current valid Oregon Driver's License.
- Candidates with one year of previous public safety, casino security, military or other related experience preferred.
- Candidates with a background in customer service or previous experience in the hospitality industry desired.
- The ability to speak effectively and persuasively to a diverse customer and employee base and follow verbal instructions.
- Strong written communication and observation skills with the ability to write reports and correspondence.
- The ability to read and comprehend documents such as safety rules, policies and procedures and instructions.
- Must maintain OLCC certification.
- Must maintain CPR and First Aid certification.
- Computer skills must include Microsoft Word, Office, and Windows applications and also ability to learn Filemaker database.
- Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.
This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.
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