Call Center Customer Service Specialist wanted. Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls. ...
The primary goal of the Call Center. At least 1 year of previous experience in a customer service/call center role, strongly preferred. We consider it our calling and life's work to improve their quality of life, and we're honored to do so. Ability to handle a high volume of calls in outreac...
Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets. The supervisor will aid the management team in staffing decisions, determining call center goals, answer staf...
Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction, and implement remote strategies to achieve and exceed targets. Solid understanding of call center operations and customer service principles, specifically in a virtual environme...
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
Job Description - Practice Assistant II, Call Center, Endoscopy (3298272). Receives and directs all incoming calls in a polite manner, identifying the Endoscopy Center and stating name. Assists appointment staff with calls whenever possible to ensure callers do not wait any longer than necessary. Po...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
Job Category: Call Center / Dispatch / Reservationist / SchedulerReq ID: 3195Pay Group: NCDCost Center: 601The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This role is on site at our call center. Responsibi...
Office of the Massachusetts State Treasurer and Receiver General ("Treasury") Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform Member Services, Member Service, Call Center, Repr...
Supervisor Call Center-(3302408). Under the direction and supervision of the Operations Manager, the Supervisor is responsible for the day to day administrative operations of the Call Center ensuring that productivity and quality standards are met. Responsible for the day to day administrative opera...
We’re seeking for a *Call Center Representative *to work at a rapidly growing* *insurance company in *Canton, MA. Job Title:* Call Center Representative*Pay Rate:* $19 - $21*Shift:* Hybrid (Mondays and Thursdays in office)*Terms of Employment:* Temporary help (Opportunity to...
The Customer Service Data Specialist handles a high volume of inbound calls from customers, technicians, and field personnel. Handle a minimum of 50 inbound phone calls per shift. ...
As a Health Care Call Center Representative, you will work in a dynamic inbound contact center assisting callers by providing world class customer service answering questions, resolving issues, and assisting with pharmaceutical and/or medical health transactions. Health Care Call Center Representati...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededUtilizes all office technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling, and billing appl...
Position requires one year of member service or call center experience in a bank or credit union. Provides quality information and exceptional member service and support by telephone and/or electronically. Transfers calls to appropriate department or employee; and processes transactions, member corr...
Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed. Answer inbound calls during times of high call volume or upon request of management. Maintain updated knowledge of the Contact Center performan...
Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction, and implement remote strategies to achieve and exceed targets. Solid understanding of call center operations and customer service principles, specifically in a virtual environme...
A pioneer in the healthcare industry in Boston, MA is looking for call center agents. Call Center Agent Responsibilities:. Call Center Agent Qualifications:. Answer all inbound calls and direct them to the appropriate person or department. ...
Answer incoming calls from customers promptly and professionally. Ability to handle high call volumes while maintaining attention to detail. ...
Through the MSRB Call Center a Member Services Representative I serves as initial contact and liaison with members of the State Employees’ Retirement System (“MSERS”), the general public, and outside agencies for purposes of providing initial customer service, plan information, and benefit support. ...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you...
Support the services provided by the agents, implement program improvement planning and implementation, and ensure efficient, effective recruiting and workforce management *Position is contingent upon contract award* Essential Duties and Responsibilities: - Oversee the daily operation...