This position is for a Call Center Representative that will be cross trained to take both Provider Assistance Center and Electronic Media Claims Helpdesk call types. Call Center Representatives are responsible for listening to provider and/or recipient needs/issues and providing helpful solutions. M...
Strive to achieve and exceed call center performance metrics, including call quality, first-call resolution, and patient satisfaction scores. Document call interactions and relevant patient information accurately in the call center software system. As a Call Center Representative, you will play a vi...
This position is for a Call Center Representative that will be cross trained to take both Provider Assistance Center and Electronic Media Claims Helpdesk call types. Call Center Representatives are responsible for listening to provider and/or recipient needs/issues and providing helpful solutions. M...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
WORK FROM HOME CALL CENTER SALES. Are you looking to accelerate your career from the comfort of your own home? We are hiring call center sales representatives to join our work-at-home team. Compensation is commensurate with experience, and while prior call center experience isn’t required, experienc...
The Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling, pre-registration, facilitating patient messages, conducting appointment reminders, and cooperatively operating wi...
WORK FROM HOME CALL CENTER SALES. Are you looking to accelerate your career from the comfort of your own home? We are hiring call center sales representatives to join our work-at-home team. Compensation is commensurate with experience, and while prior call center experience isn’t required, experienc...
The Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling, pre-registration, facilitating patient messages, conducting appointment reminders, and cooperatively operating wi...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. Do you want to be a superhero that homeowner...
Track calls and enter solution data into solution base. Broad range of experience in: Guidewire, Paymentus, Footprints, JIRA, DocuSign, AX, Alfa Link, Member Benefits Program, Alfa's Customer Account & Payment Portal, Right Now CRM, NICE InContact, The Farm, Kronos, Pulse Secure OKTA and any oth...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...
The Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling, pre-registration, facilitating patient messages, conducting appointment reminders, and cooperatively operating wi...
Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire. Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred. A desire to work in an efficient, resu...
This position is for a Call Center Representative that will be cross trained to take both Provider Assistance Center and Electronic Media Claims Helpdesk call types. Call Center Representatives are responsible for listening to provider and/or recipient needs/issues and providing helpful solutions. M...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Actively work towards enhancing the quality and efficiency of the Customer Resource Center which includes participating in all training sessions. Broad range of experience in: Guidewire, Paymentus, Footprints, JIRA, DocuSign, AX, Alfa Link, Member Benefits Program, Alfa’s Customer Account & Paym...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required A high school diploma or GED is preferred Technical savvy (able to toggle between multiple browsers & systems using dual monitors) Previous experience ...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
This position is for a Call Center Representative that will be cross trained to take both Provider Assistance Center and Electronic Media Claims Helpdesk call types. Call Center Representatives are responsible for listening to provider and/or recipient needs/issues and providing helpful solutions. M...
Our CDK CALL CENTER, the premier leader in automotive marketing and customer service is looking for all levels of. The ability to focus in a fast-paced environment while handling calls. ...