Vaco Boston has partnered with a leading bank looking to bring on a proven Call Center Representative that will be the liaison between our company and its current and potential customers. Keep records of all conversations in our call center database in a comprehensible way. Manage large amounts of i...
Under the direction of the nurse manager, and as a member of the care team, the Call Center Triage Nurse (LPN) will be responsible for handling high-volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post-visit questions, and ...
Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets. The supervisor will aid the management team in staffing decisions, determining call center goals, answer staf...
Call Center Reservations Agent- Steady Extra Encore Boston Harbor in Everett, MA at Encore Boston Harbor **Location:**. The Encore Boston Harbor Call Center Reservations Agent** is responsible for providing information and booking services for guests of the hotel, providing personalized services of ...
Process inbound call center calls including escalated calls, as needed. Knowledge of call center operations and ACD call center technologies. Act as a resource to call center staff while on-call. Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 m...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
This specific position will be working in the Call Center, communicating primarily through email. ...
Receives and directs all incoming calls in a polite manner, identifying the Endoscopy Center and stating name. Assists appointment staffs with calls whenever possible to ensure callers do not wait any longer than necessary. AM - 4:30 PM, may vary due to needs in the call center, hybrid. Must be able...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
Job Category: Call Center / Dispatch / Reservationist / SchedulerReq ID: 3195Pay Group: NCDCost Center: 601The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This role is on site at our call center. Responsibi...
The Call Center Representative/PSR I in the Call Center reports to the Practice Administrator and works in the Call Center. The Call Center Representative/PSR I is responsible for performing tasks that directly support Health Center's front-end revenue cycle management functions and clinic administr...
Process inbound call center calls including escalated calls, as needed. Knowledge of call center operations and ACD call center technologies. Act as a resource to call center staff while on-call. Call Center Supervisor &nbs...
SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center. Experience One to two years related call center experience preferred; customer service experience required. Duties and Responsibilities Answer a high volume of calls from patients and give a high le...
Job title: Supervisor of Fares Call Center. Assist in the oversight of the day-to day operations of the Call Center. Supervise and coach call center Representatives. Monitor call center volume using the client's phone technology to ensure all Service Level agreements and Key Performance indicators a...
Supervisor Call Center-(3302408). Under the direction and supervision of the Operations Manager, the Supervisor is responsible for the day to day administrative operations of the Call Center ensuring that productivity and quality standards are met. Responsible for the day to day administrative opera...
Insurance Information Specialist - Call Center ($19/hr). Previous experience in a call center or customer service role, preferably in the insurance industry. Handle incoming calls from clients regarding insurance policies and inquiries. ...
We’re seeking for a *Call Center Representative *to work at a rapidly growing* *insurance company in *Canton, MA. Job Title:* Call Center Representative*Pay Rate:* $19 - $21*Shift:* Hybrid (Mondays and Thursdays in office)*Terms of Employment:* Temporary help (Opportunity to...
The Customer Service Data Specialist handles a high volume of inbound calls from customers, technicians, and field personnel. Handle a minimum of 50 inbound phone calls per shift. ...
The Call Center Representative focuses on providing technical assistance and relevant information to callers to assist them in having pertinent information essential to obtain appropriate licensure for working as an educator in Massachusetts. We encourage an authentic workplace where colleagues show...
Call Center Leader . Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets. The supervisor will aid...
Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. A conviction does not automatically bar individuals from employment. ...
A pioneer in the healthcare industry in Boston, MA is looking for call center agents. Call Center Agent Responsibilities:. Call Center Agent Qualifications:. Answer all inbound calls and direct them to the appropriate person or department. ...
Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed. Answer inbound calls during times of high call volume or upon request of management. Maintain updated knowledge of the Contact Center performan...
Call Center Specialist - Hiring Immediately ($18. A pioneer and one of the top companies in the healthcare industry located in Quincy, MA is currently looking for a Call Center Specialist to join their growing team. All ProPivotal job postings are either actual positions we had availableat the time ...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you...