The Candidate shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Have the ability to handle: emergency calls, medical emergencies, fire procedures, control groups, bomb threats, knowledge of the security alarms, disaster pl...
Additionally, there is an Ambulatory Surgery center in Atlanta. The agent will need to handle many MRI inbound and outbound calls to our patients. Engaging in active listening with caller, confirming or clarifying scheduled MRI appointments. Answering or making calls out to patients pertaining to MR...
Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ...
We are looking for call center representatives to support our "Get Out the Vote" initiative. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including b...
If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...
Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire. Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred. A desire to work in an efficient, resu...
Job Description - Patient Registration - Call Center (26-8214-PRS-091624). Patient Registration - Call Center-(26-8214-PRS-091624). ...
The Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling, pre-registration, facilitating patient messages, conducting appointment reminders, and cooperatively operating wi...
We are looking for call center representatives to support our "Get Out the Vote" initiative. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including b...
Support the services provided by the agents, implement program improvement planning and implementation, and ensure efficient, effective recruiting and workforce management *Position is contingent upon contract award* Essential Duties and Responsibilities: - Oversee the daily operation...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Qualifications 1 year of customer service or customer support experience required 1 year of previous call center or office background experience required Technical savvy (can toggle between multiple programs and dual monitors) Previous remote work from home experience a plus Quick learner and able t...
Call Center Healthcare Representative - Montgomery, AL. Strong ability to interact positively with callers and demonstrate high self-confidence. ...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
This position is for a Call Center Representative that will be cross trained to take both Provider Assistance Center and Electronic Media Claims Helpdesk call types. Call Center Representatives are responsible for listening to provider and/or recipient needs/issues and providing helpful solutions. M...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Strive to achieve and exceed call center performance metrics, including call quality, first-call resolution, and patient satisfaction scores. Document call interactions and relevant patient information accurately in the call center software system. As a Call Center Representative, you will play a vi...
Qualifications 1 year of customer service or customer support experience required 1 year of previous call center or office background experience required Technical savvy (can toggle between multiple programs and dual monitors) Previous remote work from home experience a plus Previous Salesforce expe...
Our CDK CALL CENTER, the premier leader in automotive marketing and customer service is looking for all levels of. The ability to focus in a fast-paced environment while handling calls. ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire. Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred. A desire to work in an efficient, resu...
Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed. Answer inbound calls during times of high call volume or upon request of management. Maintain updated knowledge of the Contact Center performan...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...