A company is looking for a Manager - TRC Call Center Operations. ...
Oversee organizational contract development and management activities.Enforce organizational principles of integrity and compliance.Ensure that contracts and proposals are properly entered into organizational databases and securely maintained.Support multiple aspects of the proposal process; pricing...
A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction. ...
The ideal candidate will have extensive experience in quality assurance programs in call center or healthcare settings with strong leadership and communication skills in implementing programs and projects. Quality Assurance: Maintain the highest standards of patient care and quality assurance within...
Call Center Operations Manager. Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Collects and analyze call-center statistics. ...
Are you a current call center trainer, QA supervisor or specialist looking to take the next step in your career? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a motivated individua...
Are you a current call center trainer, QA supervisor or specialist looking to take the next step in your career? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a motivated individua...
The Call Center Manager is responsible for the overall success and the day-to-day operation of the Call Center through effective management. Detail-oriented - we need someone comfortable with collecting and analyzing call center statistics to implement directives/audit processes. At least 2 years of...
MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Customer Service Managers are responsible for overseeing the day to day operations of call center insurance a...
Call Center Manager (Auto Insurance Claims). TheCall CenterManager is responsible for overseeing the initial claims intake process for automobile insurance claims. The Call Center FNOL Manager will lead a team of FNOL representatives, ensuring high levels of customer service, accuracy, and adherence...
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. Our team is looking for experienced call center leaders to support commercial and public sector clients. A background in call center operations management is ...
MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Customer Service Managers are responsible for overseeing the day to day operations of call center insurance a...
MCI is seeking a Call Center Sales Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. This is position requires experience in account management of contact center clients. Experience in BPO insurance contracts, contact center ope...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of conta...
MCI is seeking an experienced Insurance Call Center Claims Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred....
The ideal candidate will have extensive experience in supervisory healthcare roles, especially in call centers or nurse triage positions with strong leadership and communication skills in implementing programs and projects. Quality Assurance: Maintain the highest standards of patient care and qualit...
The Call Center Manager is responsible for the overall success and the day-to-day operation of the Call Center through effective management. Detail-oriented – we need someone comfortable with collecting and analyzing call center statistics to implement directives/audit processes. At least 2 years of...
We are seeking a Product Manager to join our team and help build out and improve call center and workforce management software solutions. This is a senior-level role and will also require prior work with call center and/or workforce management technology, as well as overseen technical IT & softw...
Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
Monitor and verify call center staff phone calls with patients, providers, and third-party payers. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. Call center management/supervisor experience. Project management experie...