Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
The role of Wealth Management – Brokerage Client Service Specialist provides candidates with an introduction into the world of Investments Products via the delivery of world class customer service experience in our Contact Center. Field a variety of incoming customer calls with a passion to deliver ...
Responsible for follow-up and call resolution including callbacks and closing call references. Reference material is available for your call support allowing for excellent customer service with solid responses. Detailed notes are needed for call references. Answer an estimated 40-50 inbound calls da...
Responsible for follow-up and call resolution including callbacks and closing call references. Reference material is available for your call support allowing for excellent customer service with solid responses. Detailed notes are needed for call references. Answer an estimated 40-50 inbound calls da...
We are seeking a full-time Commercial Lines Account Manager to join our team. ...
Representative II- Medicare Prior Authorizations (Call Center). Six months of High Volume Call Center. Be technically capable to understand trouble-shooting steps and be able to communicate the results to leaders or IT. As part of NTT DATA, a $30 billion trusted global innovator with a combined glob...
The second role is as a project manager on selected website design and development projects. Experience with project management on website / eCommerce projects design and development projects. The Web Support Specialist / Web Project Manager is a dual-responsibility role. Set up and manage projects ...
Up to $10k new client account credits. Up to $5k new account donation credits. ...
As a Medicare Agent at Senior Benefits Agency, you'll play a pivotal role in guiding clients through their Medicare options, including Medicare Advantage and Supplement plans. Taking inbound calls while selling Medicare advantage plans. ...
The Customer Service Representative (CSR) is the retail customers’ trusted point of contact for questions related to ordering, installing, and using our products. Day-to-day you’ll provide excellent customer service, product selection advice, and tech support and ensure a seamless custom...
As a Call Center Representative, you will be responsible for providing exceptional customer service and support through telephone interactions. Follow established call center scripts, procedures, and guidelines to ensure consistent and quality customer interactions. Meet or exceed individual and tea...
As a member of our customer care team, you'll play a crucial role in helping us achieve our mission by delivering exceptional service and support to our customers. Your Day to Day *As a Senior Customer Success Manager - MSP, you would:Play a pivotal role in helping Managed Service Providers (MSPs) s...
As a Medicare Agent at Senior Benefits Agency, you'll play a pivotal role in guiding clients through their Medicare options, including Medicare Advantage and Supplement plans. Taking inbound calls while selling Medicare advantage plans. ...
The role of Wealth Management - Brokerage Client Service Specialist provides candidates with an introduction into the world of Investments Products via the delivery of world class customer service experience in our Contact Center. Field a variety of incoming customer calls with a passion to deliver ...
Firm based in Warwick RI, is growing & looking for a Owners Project Manager to join their team!. The Owners Project Manager is responsible for:. Collaborating closely with the project management team to ensure project milestones are met. Utilizing project management softwares to manage project detai...
Major Responsibility: The Customer Service Manager is res ponsible for coaching and guiding associates to ensure we achieve our mission to provide a world-class shopping experience to our customer as well as ensuring the professional growth and development of your team of associates. Job Description...
About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. Qualifications•High school diploma or equivalent•Excellent customer service skills•Strong communication and interpersonal skills•Ability to work independently and...
You are a Commercial Lines Account Manager with 3+ years of Commercial Lines insurance experience who is ready to step up to the big leagues. This person will act as the primary client relationship manager with responsibility for overall account servicing and maintenance to new and existing Commerci...
Leading the Digital Behavior and Voice of Customer Analysts team, setting goals and objectives, and providing guidance and mentorship to ensure the team meets project timelines and delivers high-quality work. Minimum 5+ years of managerial experience. Ability to oversee and execute multiple projects...
Develop high-level business requirements including cost estimate for a project to determine whether the project is justified. Direct and coordinate activities of project personnel to monitor project(s) so that they progress on schedule and within budget. Deliver IT/IS projects on time, within budget...
This position supports the Account Executive with responsibilities related to client management and retention. Coordinate expiration list with department manager to obtain renewal business information. Personal Lines High Net Worth Account Management experience required. ...
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
The Providence Center Case Manager Southern RI Health Home coordinates services for consumers to minimize stressors and to facilitate the reduction of psychiatric and substance abuse disorder symptoms. Complete recordkeeping in accordance with Health Information Services (HIS) and other center requi...