The role of the Patient Engagement Advocate is integral to a Patient Engagement Center dedicated to enhancing overall health and wellness. Engage empathetically with patients, particularly those in distress, demonstrating a caring demeanor to provide reassurance and comfort. Meet Key Performance Ind...
Job Description Call Center Representative-Customer Service - Norwood - ( 210000ES ) **Description**. To assist the department in meeting or exceeding service level standards the Call Center Representative I has several positional responsibilities. A Call Center Representative I should have or exhib...
Outbound calling to negotiate with the customer's providers (Comcast / AT&T / Verizon, etc. ...
Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Schedule appointments for service calls to customer's homes, receive and document calls from in-home service technicians when they have completed a call or ...
Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities for patients to have their needs, preferences, and expectations for care, information, and support met at all points in their care ...
Our team loves it here so much that Fortune Magazine recognized us as a "Great Place to Work"! Responsibilities: Outbound calling to negotiate with the customer's providers (Comcast / AT&T / Verizon, etc. ...
The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand. Customer Service experience in a high call volu...
Counselors will answer incoming calls, navigate our enrollment system and are trained to utilize our tools and resources to assist, and provide superior service to our customer. Answer incoming calls to assist in enrollment. Enters all information related to the call for reporting purposes. ...
Respond to electronically and phone summited claim losses and first notice of loss calls from claimants, insureds and other parties. Skills:Customer Service, Phones, Call Center, Office Support, Problem Solving, Follow-up, Active Listening, Telephone Etiquette, Adapting to Change, CRM, Typing Skills...
Reporting to the Supervisor, Call Center Operations, the Operator I supports the success of Mass General Brigham call centers by providing exemplary service and customer care to every caller. The Operator receives and manages several types of incoming calls including calls to the main hospital numbe...
Handle escalations from the Call Center regarding complex issues or difficult customers involving fare related issues. Previous experience in a call center environment. Call Center Experience: Required. A high school diploma or GED with three (3) years’ experience in customer service responding to h...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. Are yo...
As a Call Center Representative at our State-of-the-Art Centralized Herb Chambers Service Business Development Center you will handle inbound/outbound calls and appointment setting for our service customers. The Herb Chambers Companies is currently looking for Customer Service and Call Center Repres...
Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. The Patient Service Representative is supporting the GI Call Center, located at 20 Overland Street, Boston, MA 02215. Call Center and/or telephone cu...
Appropriate action includes scheduling the caller for a patient appointment, accurately writing a message to the patients’ providers, transferring calls to the appropriate extensions, assisting other employees, and providing the caller with general Health Center information. We are currently h...
The Panther Group has an immediate need for Call Center Representative in the Auburn, MA area. Under the direction of the Supervisor, the Customer Service Representative (CSR) is the primary point of contact for all program member needs. Prepare reports to include daily Phone Call Log. Participate i...
We are looking for a dedicated and enthusiastic Call Center Representative to join our team. We are a national call center responsible for providing sales and support to both our corporate location and multiple franchisees across the country. You will be responsible for handling incoming calls from ...
We are seeking full-time, 40-hour Call Center Representative to support Pentucket Medical Associates call volume, fielding approximately 65 inbound calls per day. Call Center Representative - Lawrence/Hybrid-(3283516). Our Call Center is based out of our RiverWalk location in Lawrence, MA. Previous ...
Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. The Patient Service Rep is supporting the GI Call Center, located at 20 Overland Street, MA 02215. Call Center and/or telephone customer service expe...
Call Center Representative Bilingual- . A0;Hours for this Call Center position are M-F 8:30am - 5pm . Pay for this Call Center position is 21- 24 per hour depending on experience. Take incoming calls from clients and agents. ...
Under the direction of the Deposit Operations Manager, interact with and serve members by taking their calls into the Call Center and queries in eBanking. Serve members' financial needs by facilitating the processing of account transactions, including share and other deposit accounts, loan payments ...
Call Center Representative -. Take incoming calls from clients and agents. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. A conviction does not automatically bar individuals from employment. ...
This call center Patient Experience Representative is 100% in office and will be responsible for:. Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as needed. ...
Job Title:* Call Center Representative*Pay Rate:* $19 - $21*Shift:* Hybrid (Mondays and Thursdays in office)*Terms of Employment:* Temporary help (Opportunity to move to a different role once assignment is completed) *The Telephone Representative is expected to:* * Handle telepho...
Our Customer Service Representatives – Call Center associates are friendly, energetic individuals who provide quality service to our customers. Schedule appointments for service calls to customer's homes, receive and document calls from in-home service technicians when they have completed a ca...