Key Responsibilities:Oversee team performance, monitor agent behavior, and ensure productivityProvide subject matter expertise and support quality assurance through call monitoringConduct performance evaluations, coaching, and assist in the onboarding process for new hiresRequired Qualifications, Tr...
Daily supervision of customer call center staff: reporting of call center metrics, fulfillment of individual member requests, management and timely responses to inbox submission, scripted and timely responses to website e-mail inquiries, updating of training materials, implementation of new processe...
A company is looking for a Call Center Sales Supervisor to lead a remote sales team. Key Responsibilities:Lead, mentor, and motivate a team of sales agents to exceed sales targetsMonitor team performance and provide coaching to enhance sales techniquesDevelop and implement effective sales strategies...
DescriptionUnder the direction of the Call Center Manager, the Call Center Supervisor is responsible for direct supervision of the Call Center Staff and collaborates with Call Center leadership to guide and support departmental needs. Supervisory/management experience in a healthcare call center. Ex...
The Call Center Supervisors supervises the call center operator analysts, maintain staffing schedules and managing daily operations at the ECCO Call Center in Irvine. Works with the call center manager to determines call center operational strategies by conducting needs assessments, performance revi...
We are seeking for a skilled and professional Call Center Supervisor. Maintain the call center database including staff performance and call log. Proven experience of working as a Call Center Supervisor. Assist in hiring and training new call center staff. ...
Claims Call Center Supervisor. Knowledge of call center management applications, industry standards/requirements, automatic call distribution technology, workforce management software, service quality assurance programs, and industry best practices. Work is performed under only minimal supervision a...
As well, the Call Center Supervisor will serve as a shift manager, managing a shift of agents from multiple teams in order to meet service level goals using real-time call center management techniques inherent in the new operation. The Call Center Supervisor is a key role to the Agua Caliente’s gues...
If you are seeking a leadership opportunity to positively impacting the lives of seniors, have supervisory call center experience, customer service experience, possess excellent communication skills, are able to lead and motivate others, are reliable and results-oriented - we are looking for YOU! ...
Under the direct supervision of the Call Center Manager, the Call Center Supervisor is responsible for the day-to-day operations of San Ysidro Health’s Call Center, which is the main hub for all calls for SYH medical and dental sites throughout San Diego County. Assist manager with team performance ...
If you are seeking a leadership opportunity to positively impacting the lives of seniors, have supervisory call center experience, customer service experience, possess excellent communication skills, are able to lead and motivate others, are reliable and results-oriented - we are looking for YOU!. S...
We are seeking for a skilled and professional Call Center Supervisor. Maintain the call center database including staff performance and call log. Proven experience of working as a Call Center Supervisor. Assist in hiring and training new call center staff. ...
The Supervisor, Medical Call Center will oversee ImmunityBio’s call center and reception operations to provide information about our products and promote positive relations with the public and company affiliates. This role will be responsible for leading implementation for our in-house call center o...
We are seeking for a skilled andprofessional Call Center Supervisor. Maintain the call centerdatabase including staff performance and calllog. Proven experience of working as aCall Center Supervisor. Assistin hiring and training new call centerstaff. ...
The Call Center Supervisor will work closely with departments across the organization to align call center processes with MNHC’s broader strategic goals, ensuring that communication between patients and our healthcare providers is streamlined and effective. This includes overseeing a team of c...
JOB SUMMARY The Call Center Supervisor oversees the day-to-day operations of the Call Center Department, supervises the Call Center's staff and is responsible for an outstanding experience for patients, partners, and staff at Shasta Community Health Center (SCHC). The Call Center Supervisor is to pr...
Job OverviewWe are seeking for a skilled and professional Call Center Supervisor. Maintain the call center database including staff performance and call log. Proven experience of working as a Call Center Supervisor. ...
Daily supervision of customer call center staff: reporting of call center metrics, fulfillment of individual member requests, management and timely responses to inbox submission, scripted and timely responses to website e-mail inquiries, updating of training materials, implementation of new processe...
The Call Center Supervisor will work closely with departments across the organization to align call center processes with MNHC’s broader strategic goals, ensuring that communication between patients and our healthcare providers is streamlined and effective. This includes overseeing a team of call ce...
Works with the Call Center Manager to determines call center operational strategies by conducting needs assessments, performance reviews, and capacity planning. Eagle Habor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Superviso...
Job Title : Call Center Supervisor. Duties: Receive all incoming calls, answer all emergency calls Submit work orders in the computerized maintenance management system. ...