Amplify is seeking an experienced project manager to lead all project aspects on initiatives that enable customers to seamlessly engage with Amplify throughout the customer journey. Experience developing customer communications and/or direct customer interactions. This role collaborates closely with...
A company is looking for a Customer Experience Manager. ...
You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer servic...
A company is looking for a Senior Manager, Customer Experience Strategy. ...
The Customer Experience Manager is a new role in the organization to drive and sustain the innovation necessary to deliver a memorable 360 customer experience in our L'OCCITANE boutiques in the US and CANADA. Lead the strategic Customer Experience mapping in store with an omni-channel & multi-en...
A company is looking for a Customer Experience Manager for Commercial Accounts. ...
At least 5 years of experience in transportation, delivery process management, or customer experience roles within a logistics framework, with a demonstrated ability to lead and manage teams effectively. TikTok Shops Supply Chain & Logistics is seeking an experienced Transportation Solution Mana...
Senior Business Manager - Effortless Customer Experiences. Business Manager will lead a team of business analysts in the Retail Bank focused on driving Effortless Customer Experiences. Business Manager for Effortless Customer Experiences will:. This role sits within our Branch, Cafe and Operational ...
The Role:The Customer Experience (CX) Manager will be the key person responsible for ensuring that a customer-centric view is incorporated across stages, channels and touchpoints in the customer journey, consistently engaging and delivering high value for customers against marketing priorities and v...
The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...
The Customer Experience Managerwill build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. Partner with our customer care team to p...
AEM Customer Experience Data ArchitectJob Description:- Work with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies- Work with business and technology client representatives to gather functional and technical r...
The Customer Experience Assistant Manager for our Nolita, NY location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. Problem-solve customer experience esc...
Customer Experience Manager - Nolita, NY The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering excep...
The Customer Experience Team is seeking a thought leader with experience in project organization & execution to build & manage the Managed Customer Experience program. Experience in Customer Success, Customer Operations, or related field at a high growth tech company. This role will be responsible f...
Develop and Manage Customer Experience Solutions:- Design and implement solutions to uphold and improve customer experiences related to failed deliveries, deliveries not received, and lost packages. At least 5 years of experience in transportation, delivery process management, or customer experience...
The Customer Experience Team is seeking a thought leader with experience in project organization and execution to build and manage the Managed Customer Experience program. Experience in Customer Success, Customer Operations, or related field at a high growth tech company. This role will be responsib...
A Victoria’s Secret & Co Customer Experience Manager . The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports op...
Customer Experience Assistant Manager - Nolita, NY Position Overview: The Customer Experience Assistant Manager for our Nolita, NY location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for del...
Role: US - AI Product Manager, Customer Experience. Reports to: Associate Director, Customer Experience Automation. Artificial Intelligence Manager, Customer Care Job Description:. The Artificial Intelligence (AI) Manager, supports Customer Care (CC) by designing artificial intelligence products in ...
The Customer Experience Team is seeking a thought leader with experience in project organization and execution to build and manage the Managed Customer Experience program. Experience in Customer Success, Customer Operations, or related field at a high growth tech company. This role will be responsib...
Customer obsessed You have an absolute passion for ensuring a great customer experience with every contact. Reporting to the Director Business Intelligence & Data Science, the Sentiment Analytics Manager will lead the design & development of text, speech & social analytics solutions for the success ...
JOB SUMMARY: The Customer Experience Manager is a new role in the organization to drive and sustain the innovation necessary to deliver a memorable 360 customer experience in our L’OCCITANE boutiques in the US and CANADA. JOB RESPONSIBILITIES: Customer Experience Lead the strategic Customer Ex...