The Blue Shield of California Growth and Servicing analytics organization is part of the centralized Data and Analytics organization and oversees Channel Analytics including Digital, Marketing, Claims, Appeals, Grievances, Disputes, Customer Experience and Line of Business. Senior Manager - Market I...
A Victoria’s Secret & Co Customer Experience Manager . The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports op...
We’re looking for a dedicated customer success expert to join our growing team and shape the future of CS at TerraTrue. You’ll work cross-functionally to not only help refine our go-to-market strategy, but to also ensure that our customers’ voices and their success guide our product development and ...
Ready to outline beneficial combinations of technology products to meet client needs? As an Enterprise Account Manager at Spectrum Enterprise, you can do that. WHAT OUR ENTERPRISE ACCOUNT MANAGERS ENJOY MOST. After completing our award-winning training, you use consultative sales techniques to provi...
Job Overview: Customer Care and Service Manager directs daily processes, tools, and, in the future, a team to manage a seamless and exceptional customer experience from pre-deployment to post-deployment and beyond. Customer and Technician Training Programs: Develop and deliver hands-on training prog...
Be in contact with clients in the political field and indie agencies. Initiate and implement client campaigns in alignment with agreed-upon timelines and budgets, collaborating with the Ad Operations team. Respond to client inquiries promptly and coordinate internal responses. Ensure timely communic...
We are looking for a Customer Success Manager who will drive customer satisfaction and growth through strategic engagement, value delivery, and product adoption. Use data analytics tools to assess account health, identify risks, and provide actionable insights for customer success strategies. Custom...
The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. A large mortgage company is seeking Customer Experience Specialists in Pasadena, CA. The Customer Experience Specialist will:. As the Specialist,...
The Project Manager will be responsible for expediting, project management, inspections, and logistics management on a day-to-day basis. This is a full-time on-site role for a Project Manager at Invisible Dynamics in the Los Angeles Metropolitan Area. Conduct end-of-project evaluations, gathering fe...
Lead and manage a team of field operations managers, providing guidance and mentorship to achieve high performance and meet goals. Promote a culture of safety, quality, and continuous improvement within the field operations team. ...
The firm is looking for an experienced Construction Project Manager with past experience working for a full service commercial general contractor overseeing the construction of any of the following types of special projects: commercial interiors, commercial tenant improvements, commercial renovation...
The Customer Service and Collections Manager will lead a dedicated team, focusing on delivering unparalleled customer service and effectively managing collections activities. Customer Service and Collections Manager. Strong commitment to providing excellent customer service, with experience in resol...
Project Manager manages the overall project direction, completion and financial outcome for assigned projects. The Project Manager is responsible for directing and mentoring on-site staff and off site activities. Oversees and assists the site safety manager;. Prepares and executes Project Execution ...
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Work closely with site managers to integrate tech solutions into daily operations, ensuring alignment with strategic goals and operational needs. Proven experience as a Sr Operations Manager or similar leadership role in a multi-site fulfillment or distribution environment. We are seeking a highly s...
Design and implement a our first real customer engagement program to better support customers and track success (including onboarding, QBRs, change management, etc). Strong skills and experience in successfully managing midmarket and/or enterprise customer relationships. Successful track record of m...
As an N2S Customer Success Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributi...
Maintain close contact with employees to ensure Customer Service Representatives meet customer retention goals, resolve customer issues in a timely, accurate and professional manner, and provide the highest level of customer satisfaction possible. We have a Customer Service Manager. Create an enviro...
Customer Success Manager, you will be a primary point of contact for our valued customers, ensuring their satisfaction and success with our AI solutions. Customer Success Manager to join our dynamic team at Presto. Proven experience in a customer-facing role, such as Customer Success, Account Manage...
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. Associate, Customer Experience, Corte Madera, CA, United States. Engage with the customer to identify their needs and partner them with the best associates ...
Operations management, process improvement, operations manager, compliance, team leadership, SOP development, continuous improvement, KPI management, core skill development, executive support, strategic planning. We are seeking an experienced and strategic Operations & Process Manager to lead an...
The successful candidate will be a motivated, growth-oriented professional who can support our clients in conceiving, planning, and managing multidisciplinary projects to deliver stormwater, recharge, flood mitigation, resiliency, and water quality project planning and design documents and support c...
Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Our Next Entry Level Customer Service Manager Must Have. ...
Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities. The Dealer Account Manager position offers a highly incentivized performance-based compensation packa...
We are looking for a Virtual Customer Service Representative to join our remote team. Suggest improvements to enhance customer service and member experience. At least 1 year of experience in customer service preferably in a virtual setting. Youll play a vital part in ensuring our members receive acc...