Customer Experience Manager: salario promedio en Silver Spring, MD in 2024

The Assistant Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned:. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Assists Customer Experience Manager in...

Ensures all crew members are Wowing the Customer through personal contact with customers. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Frequently communicate and exchange information with customers on the telephon...

As the Manager, Customer Experience, you will have the opportunity to:. The ability to map customer journeys and design engaging experiences across various marketing channels is a key requirement while ensuring alignment with organizational objectives and enhancing overall customer satisfaction. Man...

We are seeking a dynamic and detail-oriented CX Product Manager to join our Customer Experience team. As a Product Manager, Customer Experience, your primary responsibilities include:. Customer Insights & Voice of Customer (VoC) Programs: Lead efforts to gather, analyze, and share customer insights ...

Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned a...

Evaluates effectiveness of Enterprise Account Managers and implements necessary changes to ensure effective customer account management, including upselling/cross selling and new product revenue growth. Maintains excellent knowledge of Company's products/services, pricing practices and selling skill...

Evaluates effectiveness of Enterprise Account Managers and implements necessary changes to ensure effective customer account management, including upselling/cross selling and new product revenue growth. Maintains excellent knowledge of Company's products/services, pricing practices and selling skill...

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfa...

Facilities Management at the University of Maryland seeks an experienced Manager who will be responsible for Governance and Management of the NextGen Energy Program, a complex Public-Private Partnership (P3) ; This role will be involved with the day-to-day observation of contract compliance and ; Th...

We’re currently looking for a driven Marketing Account Manager to join our team. As a Marketing Account Manager at Waybetter, you'll be the backbone of our campaign execution, managing the end-to-end technical setup and deployment across multiple channels, including email, SMS, digital ads, print, a...

Construction Project Management - 5+ years. Working large scale projects in excess of $1+mill. ...

As the Program Management Trade Licensing and Compliance Lead, you will help guide the mission areas by managing and assessing classification and jurisdiction and specially designed aspects of program hardware, software, technical data, and services enumerated under the ITAR, EAR, and Customs Regula...

The Operations Manager is a peer of the Showroom Manager and Pro Experience Manager, and all three positions report to the Chief Experience Manager (CXM), who leads the store. In mid-sized stores without a Showroom Manager, the Operations Manager is responsible for dotted line management of sales an...

As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer servic...

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...

Join our team as an Inside Sales/Customer Service Representative for a leading printed circuit board manufacturing company. Use best practices in customer service techniques to develop rapport and build relationships with customers. Previous experience as a Customer Service Representative or in a si...

The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. Ability to d...

The Customer Success Manager (CSM) is key to ensuring fusionSpan has referenceable clients by being a trusted advocate for ongoing services, enhancements, and training. A successful CSM will manage key customer relationships, and ensure our team delivers the expected quality of service. CSM will be ...

Customer Experience is a crucial to Evinova success, and we are building our technology, processes and culture on ensuring maximum value realization for customers, anchored in “lovable” on-boarding journeys for new customers and world-class, groundbreaking customer service and support for existing c...

The Program Manager position is a highly visible strategic position to ensure exceptional program execution in delivery of network services to NIH. Leidos Health Mission Solutions is seeking a Program Manager, contingent upon contract award, on a large network services opportunity supporting the Nat...

The Event Operations Team at Access Intelligence is hiring for an Manager, Meeting & Event Operations to work on several of our large scale events across several of our exciting brands. The Operations Manager is a skilled logistical manager, negotiator, maintains a tight budget and analyzes spending...

Program Manager to provide program management and implementation support to help integrate unit-level services, set the strategic direction, develop business architectures, conduct IT funding evaluation, and support execution of the multi-year planning process. The ideal candidate will have extensiv...

Technology Project Managers, Inc (TPM) is currently seeking a System Administrator. As a growing engineering company, Technology Project Managers, INC is developing a team of engineers and program management professionals to work with its client partners to bring proven performance to our customer’s...

Our Project Managers/Practice Builders manage their projects profitably, transition work to qualified staff, grow and mentor staff, and act as a positive leader and mentor. Kimley-Horn has an opportunity for a motivated Senior Project Manager to expand our Land Development practice in Rockville, MD ...

As a key part of the Customer Success team, the Customer Success Admin/Specialist will provide vital administrative support to ensure our customers have an excellent experience with our healthcare solutions. Monitor and document customer interactions to support the ongoing development of best practi...