Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
Define and execute a global Customer Success and Customer Support strategy aligned with our business goals, embedding our “Customer Obsession” value throughout the function. Define and ensure compliance with customer support SLAs, for timely issue resolution and enhance support operations with advan...
Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation. Handle a high call volume of customer calls via our Technical Support Line. Prepares and delivers reporting to ex...
Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
Directly supervise theCustomer Support and Desktop Support teams, coordinating with variousstakeholders, and ensuring smooth operation of critical business systems. Manage the overall operations of Information Technology Customer Support services ensuring satisfactory support levels, including:. Pla...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Responsibilities: Travel Arrangement: Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences Ensur...
The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. Drive key customer support metrics, including first response time, full resolution time, and Customer Satisfaction Ratin...
At Ring and Blink, our Technical Customer Support (CS) representatives deliver timely, accurate, and professional technical support to all Ring customers. Customer Support representatives are technically savvy problem solvers with a focus on customer account security. Working across the customer sup...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Provide optional support and resources for job seekers in their career endeavours. ...
Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....
Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building...
Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
The Technical Support Representative is to provide world class technical support to customers of EDI and Reno products, by answering initial questions/requests and providing step-by-step guidance, utilizing ticketing software, CRM software, ERP software and other tools to successfully resolve issues...
The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and p...
Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Ability to effectively communicate orally and in writing in the En...
FRONT COUNTER SALES / CUSTOMER SERVICE / CSR. Provide excellent customer service by assisting customers promptly, courteously, and efficiently. Occasionally you may be asked to assist in pulling customer orders, tracking backorders, and following up with Customer/Vendor concerns. As a CSR you will b...
The Product Support Specialist serves as a quick-response technical resource to Culligan dealerships and a product resource to the Regional Technical Advisors, with emphasis on bottleless and ice products and applications. The Specialist, conducts support requests, maintains the highest level of bra...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Provide exceptional Customer Service: You will leverage the Customer Service Call Quality model to understand how to handle each call in a manner that is respectful and helpful while providing consumers with accurate account information. Support additional customer service requests (ie: customer cal...