Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation. Handle a high call volume of customer calls via our Technical Support Line. Prepares and delivers reporting to ex...
Define and execute a global Customer Success and Customer Support strategy aligned with our business goals, embedding our “Customer Obsession” value throughout the function. Define and ensure compliance with customer support SLAs, for timely issue resolution and enhance support operations with advan...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
Responsibilities: Travel Arrangement: Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences Ensur...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
Directly supervise theCustomer Support and Desktop Support teams, coordinating with variousstakeholders, and ensuring smooth operation of critical business systems. Manage the overall operations of Information Technology Customer Support services ensuring satisfactory support levels, including:. Pla...
At Ring and Blink, our Technical Customer Support (CS) representatives deliver timely, accurate, and professional technical support to all Ring customers. Customer Support representatives are technically savvy problem solvers with a focus on customer account security. Working across the customer sup...
The Customer Support Specialist, Employee Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. Drive key customer support metrics, including first response time, full resolution time, and Customer Satisfaction Rati...
Provide optional support and resources for job seekers in their career endeavours. ...
Key Responsibilities: • Lead our remote customer service crew to deliver top-notch support and keep our clients happy. Position Overview: Looking for a rockstar to join our squad as a Client Support Specialist! You'll get to work from...
As a Cashier/Customer Service Associate, this means:, • Being friendly and professional, and responding quickly to customer and associate needs. All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. Ens...
Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. Their smiles and pleasant demeanors keep customers coming back time and time again. ...
As a Cashier/Customer Service Associate, this means:, • Being friendly and professional, and responding quickly to customer and associate needs. All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. Ens...
Additionally, candidates will be decommissioning desktops and laptops, setting up new equipment, imaging PC's and installing applications to new devices. ...
Robert Half is working with a Client in the Austin area looking for a Desktop Support Analyst on a long term project. Strong PC/Desktop Support (OS, hardware, and applications) troubleshooting in networked enterprise environments. Provide remote support (BeyondTrust) as required, troubleshoot VPN, R...
Customer Service Representative**. Rodgers Wade is seeking a Customer Service Representative to join our team!. Communicates with internal customers to determine schedule of incoming and outgoing product. Updates customer data systems as necessary. ...
Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Ability to effectively communicate orally and in writing in the En...
Family Dollar - 1855 N MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions...
Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. As a Customer Service Assoc...
The Help Desk Technical Support Supervisor is responsible for supporting the management and outcomes of the inbound/outbound Technical Support department while overseeing daily operations and people development responsibilities. Responsible for overseeing the Technical Support team’s daily act...