Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation. Handle a high call volume of customer calls via our Technical Support Line. Prepares and delivers reporting to ex...
Define and execute a global Customer Success and Customer Support strategy aligned with our business goals, embedding our “Customer Obsession” value throughout the function. Define and ensure compliance with customer support SLAs, for timely issue resolution and enhance support operations with advan...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company systems, ...
The Customer Support Specialist, Employee Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. Drive key customer support metrics, including first response time, full resolution time, and Customer Satisfaction Rati...
At Ring and Blink, our Technical Customer Support (CS) representatives deliver timely, accurate, and professional technical support to all Ring customers. Customer Support representatives are technically savvy problem solvers with a focus on customer account security. Working across the customer sup...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
Directly supervise theCustomer Support and Desktop Support teams, coordinating with variousstakeholders, and ensuring smooth operation of critical business systems. Manage the overall operations of Information Technology Customer Support services ensuring satisfactory support levels, including:. Pla...
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...
Provide optional support and resources for job seekers in their career endeavours. ...
Answers telephones and responds to basic customer questions using established methods provided in training. Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Zero or more years of custome...
Maintains quality service by establishing and enforcing organization standards; demonstrates knowledge and understanding of the AGS Training Services organization and operations and the AGS organization; informs customers of additional AGS TS courses/products available; assists Marketing in building...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Some of our cloud customers need guidance on the cloud itself and the tooling we provide. As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud b...
This position is responsible for providing exceptional service to Lines of Business and digital customers by ensuring digital solutions are operating at optimal levels. Act as a liaison between Customer Care and other business units and departments. Monitor and assist with partner support cases for ...
Key Responsibilities: • Lead our remote customer service crew to deliver top-notch support and keep our clients happy. Position Overview: Looking for a rockstar to join our squad as a Client Support Specialist! You'll get to work from...
Responsibilities: Travel Arrangement: Aid in the booking of flights, accommodations, rental cars, and other transportation options for clients and employees Conduct thorough research to recommend travel options that meet budgetary constraints and align with individual preferences Ensur...
The Product Support Specialist serves as a quick-response technical resource to Culligan dealerships and a product resource to the Regional Technical Advisors, with emphasis on bottleless and ice products and applications. The Specialist, conducts support requests, maintains the highest level of bra...
Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. Their smiles and pleasant demeanors keep customers coming back time and time again. ...
As a cahsier/customer service associate you will be responsible for processing member orders, collecting payment, and providing the high level of customer service that our members expect. Costco is looking for retail cashiers/customer service/team members to join our growing company. ...
Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. Their smiles and pleasant demeanors keep customers coming back time and time again. ...
Additionally, candidates will be decommissioning desktops and laptops, setting up new equipment, imaging PC's and installing applications to new devices. ...
As a Cashier/Customer Service Associate, this means:, • Being friendly and professional, and responding quickly to customer and associate needs. All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. Ens...
Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Ability to effectively communicate orally and in writing in the En...