A company is looking for a Customer Support Specialist to enhance customer satisfaction and retention in the SaaS hospitality sector. ...
Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible. Previous experience in Customer Support or in a customer-facing role. As part of the Customer Success tea...
Key Responsibilities:Provide hands-on support to customers, addressing inquiries, resolving issues, and ensuring high customer satisfactionServe as an escalation point for complex customer issues, working closely with the team to find effective solutionsMonitor and evaluate individual and team perfo...
Our global technology client seeks a self-motivated Customer Support Specialist with strong problem-solving skills to support their team! This is an excellent opportunity to gain experience in an exciting industry while working with a collaborative group. Customer Support Specialist Responsibilities...
A company is looking for a Customer Support Enablement Specialist to train and develop high-performing customer support teams. ...
The Customer Support Specialist is often the first and most memorable experience a customer has with a company. You’ll answer chat, phone, and email inquiries for B2C customers, assist with B2B customers’ admins, and aid customer account managers. Gather customer information efficiently ...
Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations. Technical Support Engineer (Field Service Engineer) Semiconductor. Are you seekin...
The Commercial and Treasury Management Client Support Specialist serves as a primary driver ensuring a superior experience in all interactions for the customer support of treasury management and commercial banking products including but not limited to deposit products, online banking, ACH and wire o...
A company is looking for a Senior IT Application Support Specialist. ...
A company is looking for a Technical Support Technician for a US Remote position. ...
A company is looking for a Customer Success Specialist responsible for client upgrades and annual renewals. ...
A company is looking for a Bilingual Mandarin/English Customer Support Representative. ...
Key Responsibilities:Communicate with customers via live chat, email, phone, and social mediaAnalyze customer needs and recommend appropriate solutions or productsMaintain accurate records of customer interactions and collect feedback for service improvementRequired Qualifications:Minimum of 2 years...
A company is looking for a Tier 2 Customer Support Representative to assist clients with their communications platform. ...
A company is looking for an IT Support Specialist & Website Manager. ...
A company is looking for a Customer Success Specialist. ...
A company is looking for a Level 3 IT Support Specialist. ...
Key Responsibilities:Act as a consultant and provide excellent support to clientsDevelop expert knowledge of products and create efficiencies in processesIdentify, troubleshoot, and resolve issues encountered by usersRequired Qualifications:Demonstrated independent streak and ability to think on the...
A company is looking for a Technical Support Engineer II to provide product knowledge and technical support to customers. ...
A company is looking for a Customer Support Representative to provide text and payment support to clients. ...
Key Responsibilities:Handle phone calls from customers and travel agencies to resolve travel-related issuesManage changes to itineraries and assist customers with upgradesProcess reservations, issue tickets, and communicate with customers and suppliersRequired Qualifications:Bachelor's degree prefer...
Technical Support Specialist with SQL experience on the East Coast, US, for a remote position. ...
A company is looking for a Customer Support Specialist in the US. ...
A company is looking for an Activations & Customer Success Specialist. ...
A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...