This position will support our customers and perform troubleshooting and root cause analysis of our pharmacy automation products. Responds to customer support requests for assistance via phone, email, chat, and portal tickets using remote control tools. Utilizes world-class customer service skills. ...
As a Technical Support Specialist, you’ll be the first line of support at ecobee. Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. We are proud of our support team, and the reputation we have as a leading company ...
We are looking for a passionate customer support specialist to join our rapidly expanding team. If you’re not yet ready to provide this level of support, consider applying for our less technical Customer Support Representative role. In either role, you’ll be responsible for delivering concierge-leve...
As a Technical Support Specialist, you’ll be the first line of support at ecobee. Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. We are proud of our support team, and the reputation we have as a leading company ...
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Field Desktop Support Tech . OSI Digital is looking for a Field Desktop Support Tech II to join our team. Advanced desktop support experience- troubleshooting, configuration, software installation. The ideal candidate will have extensive and advanced desktop experience. ...
Desktop Support Technician (L2). We are looking to hire a skilled L2 Desktop Support Technician to assist our clients with computer hardware issues. Support of PC & MAC Platforms & Operating Systems. Windows & Mac Experience within an L2 Deskside/Repair Support role. ...
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. Performs the Four Steps of C...
We are looking for a Virtual Customer Service Representative to join our remote team. Suggest improvements to enhance customer service and member experience. At least 1 year of experience in customer service preferably in a virtual setting. Youll play a vital part in ensuring our members receive acc...
To ensure success as a client support specialist you should be able to display exceptional client service skills and the ability to support customers with technical difficulties in a timely manner. We are looking for a dynamic client support specialist to join our company. Ultimately a topnotch clie...
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Duties include: * Answer incoming customer calls * Provide service information * Confirm recommendations and estimate appropriate services * Schedule appointments * Transcribe technician field reports * Follow all state and code requirements * Bring attention to any procedure/policy failures and/or ...
The Customer Service Specialist performs a variety of job functions integral to RxSafe, including trade show coordination, vendor management, receptionist for the Customer Support 800 line, and PakMyMeds program. De-escalate and proactively manage support calls and customers. Facilitate customer sur...
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. Provide information to customers on products and services. Ensure customer satisfaction and provide professional customer support. Experience in customer service or retail preferred. ...
The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. Complete a daily time sheet log for the analysis of the support system, including top support requests, customers utilizing support, and which mediums are used for suppor...
Technical Support Engineer will take personal ownership in seeing a problem through to resolution. Provide our Customers and Partners with excellent Remote Technical Support throughout the lifecycle of the product at the customer’s premises. You will be a key resource to all teams for technical requ...
Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can close the deal? You’re in luck! We are looking for exceptional customer service representatives that can register new customers and provide mem...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
As an IT Support Specialist, you will have a crucial responsibility in maintaining and optimizing our organization’s technology infrastructure, with the goal of enhancing user satisfaction. Demonstrated expertise in the field of IT Support Specialist or a related position, offering technical support...
After hours support and maintenance. Performs installations, relocation, and re-installation of Desktops and Laptops. Provides support for PC technician operations on a daily basis. ...
The Technical Support Analyst evaluates, troubleshoots, and resolves faults and reported events. Provides specialist technical support in response to issues pertaining to software development, SRS, documentation, software installations, and upgrades. IT field in a technical support environment. Depa...
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...
As a Technical Support Specialist, you will be the first point of contact for clients, providing exceptional technical assistance, troubleshooting, and problem-solving expertise to ensure smooth operations and customer satisfaction. Provide first-level technical support to clients via phone, email, ...
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice respons...
The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale. This role keeps the Customer Service work...