The Level 1 Desktop Support Engineer is responsible for providing initial technical support to end users. Join Our Team as a Desktop Support Specialist and Be the First Line of Defense for Our IT Solutions!. Office 365 suite, Zoom, Adobe Acrobat, FortiClient VPN, ServiceNow, Tier 1 support. Provide ...
Microsoft Hyper-V, VMWare vSphere, Citrix XenDesktop/Server, Amazon Elastic Compute Cloud, etc. Provide ongoing optimization and problem-solving support. ...
Must have 3-5 years of Desktop Support. Must have 3-5 years of Desktop Support. Troubleshooting,Support,Inventory. Desktop Tech / Inventory Analyst. ...
Responsibilities of the Desktop Support Technician:. Provide direct, hands-on and remote support to users who are experiencing desktop operating system, connectivity and applications issues and provide complete follow-through to successful resolution. Must have 2+ years experience supporting Windows...
Assist with Field Technician team to provide extra support if needed. Previous experience working in a help desk setting supporting end users with password resets, troubleshooting hardware and software issues, providing remote support, etc. This individual will be responsible for working on-site, su...
Join a dynamic IT Support team and apply your skills to support the daily computing needs of MathWorks staff. Install, configure, and troubleshoot computer systems and applications including desktops, laptops, network equipment, operating systems, desktop software and enterprise applications. Suppor...
Installs and configures approved Common User desktop software on unclassified desktop systems. Minimum of one (1) year of professional experience within a help desk role. The Technical Support Specialist will perform desktop software and peripheral device support to ensure the smooth operation of un...
This includes support on Werfen product usage and function, technical questions, instrument performance, instrument capabilities and other product concerns as required. Provides first line contact and ownership for technical assistance on Werfen products and services, including research, troubleshoo...
Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP), and educational reimbursement along with Pet Insurance. As the Multimedia Tec...
Executive Desktop Support Specialist. The Executive Desktop Support Specialist. In this role, the Executive Desktop Support Specialist. IT Desktop (Service and Support). ...
This includes support on Werfen product usage and function, technical questions, instrument performance, instrument capabilities and other product concerns as required. Participated in additional projects as assigned by Technical Support Management. Provides first line contact and ownership for tech...
With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile, and diverse community. The Senior IT Client Support Specialist is responsible for providing effective Tier ...
Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at hand.Create the incidents for the incoming customer issues in ServiceNow.Assist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fi...
The Senior Technical Support Specialist role is a Level 2 technical position, responsible for providing support to the Level 1 Support Helpdesk through the means of internal triage and escalation. Support issues involve both technical and business-related issues, so the Senior Technical Support Spec...
FirstPro is now accepting resumes for an IT Help Desk Specialist position based in Milton, MA. At least 2 years' experience as an IT Help Desk Specialist or a similar role. Collaborate with users and IT staff to determine and develop specific information systems requirements and processes. Backup th...
Please send resume should you be interested in the following IT Support Specialist position located in Boston. This is a full-time, direct-hire position with a salary between 80-95K plus awesome benefits. Understands general network architecture, including switches, routers, circuits, virtual server...
This position offers the opportunity to assist with the management of both on-premises and cloud-based systems, perform server and network maintenance, and actively participate in strategic IT and security initiatives. The Senior IT Support Specialist will serve as the key escalation point for compl...
Support the effective operation of the IT systems and devices, providing daily Tier 1 support: diagnose, identify, and resolves problems; consult with outsourced technology providers and escalate high level technical issues. Familiarity with remote support tools and techniques. Ability to manage and...
Robert Half's client is seeking a Help Desk Technician for a 3-6 month contract. Proven experience as a help desk technician or similar role. The Help Desk professional is responsible for supporting customers or internal employees who are experiencing technical issues. Developing troubleshooting and...
The Help Desk Technician will users resolve issues with computer hardware or software. Provide customer service/help desk/technical support experience that includes migration support, MS Office and desktop configuration. Desktop site support - Determine the best solutions based on the issue and deta...
Level I - II IT Technician: On-site & Remote Support Position. Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having gr...
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran sta...
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...
The role of the Help Desk Technician is to assist users who are experiencing any procedural or operating difficulty with the use of IT applications, products or services. As the Help Desk Technician is the first point of contact for all user support questions and problems, it is a critical role whos...
This position is responsible for investigating and resolving complex problems related to desktop/laptop computers, printers, software application installations and related technologies for the Corporate Office and remote locations. Provides level II and advanced support to individuals experiencing p...