Help Desk Manager: salario promedio en Georgia in 2024

As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...

Significant Duties and Responsibilities include: Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional atti...

Key Responsibilities:Handle inbound and outbound calls to resolve technical issues and answer customer inquiriesAssist with product setup, troubleshooting, and network analysisSupport customers with VoIP phone installation, network configurations, and billing inquiriesRequired Qualifications:Strong ...

Key Responsibilities:Provide first-line response for users requiring IT help desk assistanceEscalate more complex issues to appropriate team membersTrack issues from open tickets to resolution using the help desk management systemRequired Qualifications:Experience in an IT help desk environmentStron...

A company is looking for a Help Desk Analyst. ...

A company is looking for a Help Desk Representative III in North America. Key Responsibilities:Provide technical support and troubleshooting assistance to employeesImprove employee productivity through hardware and software supportRespond to production issues, plan IT tasks, and track completionRequ...

Key Responsibilities:Assisting users with IT-related incidentsTaking ownership of issues and implementing fixes to restore serviceElevating issues to Tier III resources when necessaryRequired Qualifications:US Citizen and fluent English speakerCurrent, active DoD Secret Security ClearanceBachelor's ...

A company is looking for a Help Desk Support Specialist. ...

A company is looking for a Senior IT Help Desk Engineer. ...

Key Responsibilities:Respond to user queries and requests via various support channelsAdminister and support IT systems and environmentsCreate and maintain support documentation and conduct training sessionsRequired Qualifications:Willingness to learn and pursue a career in ITAbility to work indepen...

A company is looking for a Remote Quality Assurance / Help Desk Analyst. Key Responsibilities:Implement and enhance quality control methodologies for compliance with standardsAnalyze business and functional documents, define project scope, and set up test environmentsPrepare documentation, resolve a...

A company is looking for a Technical Support Specialist 1 (Remote). ...

Key Responsibilities:Provide technical support to customers through various channels with timely responses and resolutionsMaster the product and explain complex solutions in simplified terms to customersProblem solve, troubleshoot, and create reproducible test cases for product enhancementRequired Q...

This L2 Desktop/End User Support resource will be supporting a 20 person user community that is in the financial services industry. Experience supporting professional environment is required. ...

Provide technical leadership and support for PC Refresh technicians, including scheduling and monitoring PC Refreshes tickets. It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM...

Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve compl...

Desktop Support Technician with ServiceNow in Dublin, GA (Onsite). Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong abilit...

A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the organization. The Desktop Support Technician is to provide a single point of contact for end users to receive support and maintenance within the organization’s end-user computing e...

We're in need of a Help Desk Technician to provide prompt and effective technical assistance regarding computer and software systems. This position reports to the IT Service Desk Manager. Previous experience as a help desk technician or in a similar customer support role. You'll be the initi...

Tier 1 IT Help Desk Specialist will be part of a team to provide centralized service to help users resolve issues with computer hardware and software by responding to IT-related inquiries and operational problems. Minimum of 1-3 years IT Support experience, in a Help/Service Desk or Call Center envi...

Contributes to the success of the organization by helping others accomplish job results, learning new skills needed by the team and finding new ways to help the team. Maintain a positive and helpful attitude when working with customers, team members, and other teams. Certifications such as CompTIA A...

Upgrading Computer, Laptops, Cellphones, Tablets, and Peripheral Devices  Windows Deskside Support Corporate Environment. Will be supporting Internal End Users. Windows 10 day to day deskside support in a corporate environment. Minimum of 6 months to 1 year experience of documented Executi...

Kaimetrix is currently seeking an IT Support Specialist to join our team supporting the Internal Revenue Service (IRS) at the Federal Law Enforcement Training Center (FLETC) in Brunswick, GA. This role is vital for ensuring the smooth operation of IT systems and equipment, providing direct hands-on ...

Work with and provide support in a multitude of environments including Windows server infrastructure, AD and group policy, Exchange, Office365, google apps, Citrix Xendesktop and Xenapp, VMware and Vsphere, firewalls, switches and access points. This is a hybrid work from home position that will als...

We are seeking a highly motivated and skilled IT Helpdesk Support Technician to join our IT team. Manage the Help Desk queue and handle troubleshooting tasks for users. If you are passionate about technology, helping others, and evolving, we encourage you to apply for this exciting opportunity. ...