Our client in Harrisburg, PA is looking to hire an entry level helpdesk technician to provide remote support to internal employees. Help Desk, Hardware Support, Imaging, Ticketing System, remote support, service desk, troubleshooting, support, Windows 7/10/11. An ideal candidate will have 3+ months ...
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Middletown, Pennsylvania. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support ...
In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more. Use best pract...
The Commonwealth of Pennsylvania’s Department of Transportation (PennDOT) is seeking an IT Desktop Support Technician to support workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc. The Commonwealth of Pennsylvania’s Department of Transportation (Penn...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
The Help Desk Analyst will provide employees with friendly and consistent support and guidance in a call center environment. ...
Keep all support tickets up to date and well documented. Deploying PC’s and providing support to end users in a large enterprise environment (1,000 PC’s +). Experience supporting PC’s in a large domain environment. Experience supporting Microsoft Windows PC’s, laptops, and Apple OSx MAC’s using remo...
Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. ...
Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement. Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and dispatch, accordingly...
This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Major Accountabilities / Deliverables. Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. ...
The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests ...
Minimum 4 years of experience in a desktop and end user support. Experience providing support to assistive technology software and hardware. Assist remote IT support teams. Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in...
Client: State of Pennsylvania <br /> Job Title: Desktop Support Specialist<br /> Duration: 12+ Months <br /> Start Date: ASAP<br /> Location: 400 North Street, Harrisburg, PA 17120 <br /> Position Type: Contract <br /> Interview Type: Webcam Interview Only<b...
Hourly rate will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. As a Field Support Technician, it will be your duty to coordinate all aspects of daily operations including the repairing, testing, configu...
Track all IT incidents and requests within the IT Service Management Platform. Meet or exceed established IT Support SLAs and KPIs on IT incidents and requests. Assist with new hire onboarding and training as it relates to user IT hardware and software. Ability to work with limited supervision beyon...
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc. Keep all support tickets up to date and well documented. ...
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc. Keep all support tickets up to date and well documented. ...
As an IT Deployment Technician, you will play a critical role in the successful completion of a large-scale hardware rollout project for a community bank that recently merged with another institution. Familiarity with remote and on-site technical support. Deployment Technician for a short-term contr...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s). H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-level Help Desk Support Specialist respon...
Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement. Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and dispatch, accordingly...
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk. ...