Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve compl...
Looking for a Tier 1 Help Desk resource for a hybrid role in Holden, MA. We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
The Principal IT Client Support Specialist is responsible for providing effective Tier 2-3 frontline client support and deskside assistance for Tufts faculty and staff using available technical tools, such as the knowledge base, remote management suite, and a service-management database. Tufts has 3...
The Level 1 Desktop Support Engineer is responsible for providing initial technical support to end users. Join Our Team as a Desktop Support Specialist and Be the First Line of Defense for Our IT Solutions!. Office 365 suite, Zoom, Adobe Acrobat, FortiClient VPN, ServiceNow, Tier 1 support. Provide ...
Providing Remote Level 1/2 Help Desk support via incoming phone calls and working a ticket queue out of ServiceNow. Working knowledge of major desktop operating systems (Windows 10, 11, ChromeOS, OSX, iOs). ...
Job title: Clinical Field Service Technician. We are seeking a dedicated Field Technician with 4 to 7 years of experience to join our team. This role involves analyzing geospatial data to support various projects and initiatives, ensuring high-quality service delivery, and providing technical suppor...
Our company is growing at a rapid pace - if you are interested in starting or enhancing your IT career with a technology focused company, this is the place for you! Do you enjoy working with technology and people to solve problems? We are seeking an enthusiastic candidate striving to succeed in a c...
IT Support Specialist is responsible for providing Tier 1 and Tier 2 level support to end users, including but not limited to providing support for break/fix issues, enterprise application installations and troubleshooting for all in office and remote users. Ambri does not discriminate on the basis ...
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies t...
Insight Global is looking for a Desktop Support Technician for a higher education client. IT Enterprise Desktop Support customers in academic and. Strong communication and demonstrated white glove service support. ...
Relating to application support, technology questions, hardware repair, hardware support, software support, mobile device support, and general IT services. Tech 2 - Lounge Tech Support Role. The Lounge Support Tech will be the front line of CompuCom and interface with customers onsite at their loung...
This individual will be instrumental in providing our clients with the help they need. Able to work in a fast paced, metric driven environment with proficiency in multitasking & navigating multiple systems and windows. Ability to organize multiple calendars and scheduling tasks according to priority...
Position : **IT Support Specialist - II** Location : Worcester, MA (Nouria's corporate office). Nouria Energy is looking for an IT Support Specialist-II to join our team. This position will be providing direct technical support to our end-users including serve as tier 2 support role for handling esc...
As an **IT Technical Support Specialist**, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment. Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent cus...
Roessel Joy has partnered with a growing organization located in Boston, MA to seek out an IT Support Specialist. The IT Support Specialist is responsible for providing first-level phone and email support on various technical issues involving hardware and software. Manage local technology to increas...
We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged, stable and diverse, and share our clients' goals to emphasize inclusivity and respect for the contribution of every employee. The firm is seeking...
Are you an experienced IT professional looking for growth opportunities? Mirick O’Connell, a leading Massachusetts law firm with offices in Worcester, Westborough and Boston, is seeking an IT Support Specialist to join our collaborative team, providing support to our three offices. ...
Ability to coach and monitor/support team of technicians and driving service improvement strategies in co-ordination with other support teams and Client stakeholders. Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. Provide IT support for on-site or off-site events...
Position Overview The IT Field Support Technician I primary responsibility is to resolve tickets onsite as assigned and planned out by the Dispatcher. A successful IT Field Support Technician works closely with their Dispatcher and other members of the team to resolve tier 1 tickets and provide the ...
The IT Support Technician II will be responsible for working with a variety of internal groups and external vendors to coordinate and provide parts, service and support to our end user community. Will perform all of the daily functions of the IT Support Technician I and make additional contributions...
When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member. Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
The IT Support Technician II will be responsible for working with a variety of internal groups and external vendors to coordinate and provide parts, service and support to our end user community. Will perform all of the daily functions of the IT Support Technician I and make additional contributions...
Our systems address our customers' needs to reduce capital equipment and installation costs while enhancing system level performance and reliability using automated monitoring systems and analytics across the battery, power conditioning and auxiliary systems. Strong analytical and problem-solving sk...
Responsibilities: IT Helpdesk/Contract Management Organize, prioritize and process support incidents and related procedures Organize activity reports and liaise with the Corporate IT group Manage contracts with the various IT suppliers within your scope Project Ma...