The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreeme...
The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreeme...
The position is expected to work effectively as a member of the Service Desk team and its on-call rotation to provide service and support and proactively drive service improvements. As a member of the Service Desk team, delivers onsite and remote support and provides high quality technology experien...
Customer Service and Communication skills are a must and critical to the success of this role. Deliver service and support to end-users, including via remote connection or over the Internet. Ensure customers receive prompt, accurate and courteous service. Knowledge of customer service principles and...
Customer Service and Communication skills are a must and critical to the success of this role. Deliver service and support to end-users, including via remote connection or over the Internet. Ensure customers receive prompt, accurate and courteous service. Knowledge of customer service principles and...
The IT Service Desk Analyst always strives to exceed the customer’s expectations by providing solutions whether in person, remotely by telephone, e-mail, or other means necessary to deliver consistent and superior service. The Enterprise IT Service Desk Analyst’s role is to provide our internal cust...
The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreeme...
Nine or more years of experience working as a business analyst or ‘requirements translator’ between technical and non-technical personnel, with 3 or more years of Medicaid and Medicare experience preferred. Join the group that solves business challenges and enhances the way we work and grow. Coordin...
Business Analyst - Medicaid Claims. Business Analyst position with 2 or more years of Medicaid and Medicare experience preferred . Join the group that solves business challenges and enhances the way we work and grow. Analyze, plan, design, document and make recommendations to improve business proces...
As a Front Desk Customer Service Specialist you will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth front desk operations. With a minimum of two years of customer service experience, strong problem-solving abilities, and excellent communicat...
As a Front Desk Customer Service Specialist you will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth front desk operations. With a minimum of two years of customer service experience, strong problem-solving abilities, and excellent communicat...
Business Analyst for Data Management. This Technical Business Analyst will be a member of the Data Management IT team mapping business requirements to appropriate technical solutions across Old National Bank business line functions, as well as deliver solutions to meet an array of internal and custo...
Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks. Supports and maintains user account information including rights, security, and systems groups. Escalates problems and issues to a higher level of support if unable to resolve. Candidates should...
The IT Help Desk Technician utilizes several skills to provide all-star leadership to Applied Tech’s internal teams and customer support to our clients. Hardware and software support, maintenance and updates for desktops, printers, and mobile devices. Must be able to go on-site to help with th...
Support headquarters IT in maintaining the IT infrastructure (hardware & Software). Communicating and working with a wide range of people, with the ability to understand their needs and translate that into actions. Have a hands-on mentality, with the ability to identify problems and proactively ...
The Desktop Support Analyst serves as the primary contact for investigating and resolving software and hardware issues for computer users at our two Wisconsin locations: Darien (primary) and Beloit. This role provides support to over 150-200 end users across these sites, managing systems running Win...
We are seeking dynamic and customer-focused individuals to join our talent pool for future opportunities as Help Desk Support Specialists. ...
The IT Support Specialist position exists within the organization to maintain a stable and secure IT environment, support end-users, and ensure efficient operations. The IT Support Specialist responsibilities span from providing technical support to ensuring smooth operations across various IT funct...
As a Technical Business Analyst, you will strategically work across functions to understand business needs related to the endpoint user experience. You will facilitate relationships between business clients and technical resources, focusing on the voice of the customer, business processes, and the u...
Associate degree in an IT related field with three years Help Desk or networking. The End User Support Technician takes/prioritizes incoming requests, performs troubleshooting, resolves and. ...
RESPONSIBILITIES FOR THE HELP DESK ANALYST. Traditional desktop/help desk support - answering trouble tickets. PREFERRED EXPERIENCE THE HELP DESK ANALYST. Experience in Help Desk/Desktop Support roles. ...
Develops strategies for selecting, implementing, and enhancing primary business systems. Understands the concepts, tools, and techniques for system development and makes contributions to the design of systems to support the business. Analyze business processes and data, identify improvement opportun...
If you have experience working in a technical support or help desk environment, enjoy providing great customer service, and want to be a part of a fast-growing company helping the community, this may be the role for you!. Help Desk customer support team. Help Desk/Tech Support experience. ...
Responsible for developing big data/analytics/cloud projects which gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources in order to perform analysis....
We have a great opportunity for an IT Desktop Support Technician to join our team supporting our facility in Milwaukee, WI. Additional areas of responsibility are LAN support, break/fix, software/hardware upgrades, patch management, Anti-Virus management, hardware image management, application insta...