Provide quality customer service that exceeds customer expectations and improves level of service being provided. Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided. Employees are given the training they need to do their jobs w...
The Day Shift Service Desk Supervisor is responsible for serving as advanced level support and escalation point to our IT users and provide training and performance feedback to the Service Desk staff. Provide oversight, development, and coaching to the service desk personnel and service desk service...
The Supervisor, Group Services drives operational excellence, coaches and develops high-performing teams, and ensures seamless workflows in a fast-paced, high-volume service environment. Prior supervisory experience is a must, including direct management of staff in a service-based environment (insu...
The Nightshift Service Desk Supervisor is responsible for serving as advanced level support and escalation point to our IT users and provide training and performance feedback to the Service Desk staff. Provide oversight, development, and coaching to the service desk personnel and service desk servic...
The UWMC Radiology-Support Services has an outstanding opportunity for a Patient Services Specialist Supervisor (Full-Time, Day Shifts, Remote work). Four years of experience as a Patient Services Specialist OR High School graduation or equivalent and four years of experience as a Patient Services S...
We are inviting professionals in high-growth industries who are thinking about their next move or looking for a new opportunity to join our expanding talent pool.The Marlee Talent Pool is a pilot project designed to:.Help job seekers get discovered by our partners based on their anticipated hiring n...
Our Wilmington, NC office has an opening for a Foster Care Supervisor. As supervisor, he/she is responsible for providing supervision to a limited number of Foster Care Case Managers. Additionally, the foster care supervisor will be the primary contact for referrals and may provide case management a...
A successful Customer Service Representative is one that strives to treat our customers better than anywhere else they have ever worked, adeptly uses technology to service customers, has a track record of excellent attendance and punctuality, takes feedback well and learns from coaching, and gets al...
Bilingual Spanish/English Speaking Customer Service Rep. Reports to: Director of Account Services. Join our team, a leader in delivering unparalleled service and support to our clients and their employees. As a Client Service Specialist (CSS), you will be an integral part of our call center operatio...
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Conn...
Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i. This Customer Service Representative position is open to candidates in the PST time zone. Handles customer service inq...
Lead and support a full-function team in client operations. ...
This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more. The Licensed Personal Lines Ins...
Lead support activities of the 365x24x7 IT Data and Client Production Support Operations team in production and non-production environment for various applications to agreed standards. Supervisor, Data and Client Production Support (CPS) Operations. The Supervisor ensures that all tickets received a...
Customer Service Representative. In this permanent work-at-home role, you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members or customers. Process claims inquiries, Member may receive a bill for a service (e...
Spanish/English Speaking Customer Service Rep. Reports to: Director of Account Services. Join our team, a leader in delivering unparalleled service and support to our clients and their employees. As a Client Service Specialist (CSS), you will be an integral part of our call center operations, offeri...
Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, an...
Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting. Working with internal and external customers and vendors to resolve any issues related to support services activities. Col...
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. ...
Supports contact center staff with day-to-day oversight and resources for contact center operations. Oversees daily operations of contact center teams by planning, directing, and evaluating team performance to ensure customer satisfaction, compliance, and standards. Serves as primary point of contac...
A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day...
Remote - Customer Service Representative . Join the Conduent Customer Service Team. Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. Basic understanding of a call center environment in a customer service role and quality monitoring process...
Showcase a strong work ethic, committing to delivering exceptional service. ...
Qualifications that Shine: - Propel your success with a genuine passion for travel and an unwavering commitment to delivering exceptional service. ...