Minimum 2 years' experience in IT support, business analyst, or system admin role. Remote Support Tools Administration - Zoho, Intel vPro, RDP. ...
The Technical Support Analyst role is crucial to bolstering the operations of the Automated Systems Design (ASD) Service Desk Commissioning Team. An analyst with access control and/or video surveillance experience is needed to facilitate and maintain systems for multiple facilities. Any previous cal...
They will be responsible for supporting the senior members of the finance team, including preparing weekly ops reports, weekly / period variance analysis, marketing promotion performance & forecasting, calculate productivity and other projects requested by senior management. Compiling and analyz...
The Customer Support Analyst, with guidance from the Customer Satisfaction Manager, acts as a resource for consolidating and translating a diverse set of business requirements to Functional Design Documents in preparation for software development while meeting all of the intended needs of the busine...
Providing Tier I and Tier II onsite and remote (desktop level) support and basic network troubleshooting support. Providing knowledgeable support for IT incidents by utilizing the Tier 1 Knowledge Base, Knowledge Centered Support (KCS) principles, the Information Technology Infrastructure Library (I...
You will be handling day to day operational duties such as supporting Vonage, FortiGATE and other NOC operations for one of our major clients. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; P...
As a Software Support Analyst, you will be responsible for remote support of multiple customer facilities regarding environmental recordkeeping and reporting tasks. An industry leading global provider of continuous emission monitoring systems is seeking a Software Support Analyst to join their team....
In addition, the Support Business Analyst – Level 2 will work with Developers, QA analysts, and Product Managers in aiding troubleshooting and resolution. The Support Business Analyst – Level 2 will analyze the highest-escalated issues in production and begin the process of root cause analysis. The ...
SSP is seeking a Technical Support Analyst to help us continue our practice of delivering high-quality work to a broad portfolio of clients within the energy industry. Provide superior customer support and troubleshoot client issues with SPANS software and assist clients in exceeding their expectati...
Working with instructors, training administration staff, and our Workforce Development & Learning Systems leaders to provide training administration support to the Technical Development Team with the transition of our workmanship retention process to a more streamlined digital process; the student m...
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Under direct supervision of the Enterprise System Support Manager, this role is responsible for a wide range of administrative and analytical activities related to ensuring our maintenance and exceptions are tracked, Standard Operating Procedures are being followed and systems are efficiently operat...
The IFS Application Support Analyst will play a critical role in supporting the implementation and ongoing maintenance of the IFS ERP system. As a subject matter expert within the CoE, the analyst will contribute to refining support processes, building the confidence and capability of end users and ...
The IT Support Analyst will serve as a member of the Technology Services Help Desk team providing courteous and expert technical support to RubinBrown team members in all locations via ticketing system, remote access, desk-side support, phone calls, emails, self-service, and walk-ups. Escalates to l...
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Determine how decision support systems will provide information required to make eff...
Co-ordinate training with support analysts to ensure the team is capable of supporting the business software to an agreed level. Ensure effective coverage of the day to day needs of the business, through effective deployment of resources, management of support Incident queue and phone support covera...
Job Description: Client Account Support Senior Analyst Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 3 days per week. The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects ...
We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include providing technical assistance and support related to computer systems, hardware, and software. At Pharmacann we support a positive work environment that pro...
Minimum 2 years' experience in IT support, business analyst, or system admin role. Email management including distribution lists, on-perm Exchange server (hybrid with Exchange Online) SPF, DMARC, DKIM and M365 PrinterCloud Administration - print server administration SharePoint Administration Remote...
Ability to quickly understand health and human service business processes and systems that support these processes. ...
Understand the fundamentals of how company operates to ensure support levels match expectations. Provide expert help desk support for all locations (both remote and on-site) for all hardware, software, and ancillary office equipment including video conferencing equipment, projectors, phone systems, ...
They will be responsible for supporting the senior members of the finance team, including preparing weekly ops reports, weekly / period variance analysis, marketing promotion performance & forecasting, calculate productivity and other projects requested by senior management. Compiling and analyz...
Job Description: Client Account Support Senior Analyst. The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business. This includes managing business relationships, delivery of moderately complex client...
A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated a Principal Support Engineer, you will offer strategic technical support to as...
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Determine how decision support systems will provide information required to make eff...