We are looking for a Senior Analyst, Customer Experience & Support to become part of the CX & Trust Analytics team that supports Customer Experience & Support. This role is critical to driving an effective CX/CS strategy for our customers, including but not limited to optimizing the customer support...
Positively contribute and support solutions within the Educational Support Team, our larger Customer Support umbrella, Amplify Education as a whole, and our customer base to maximize our positive impact in classrooms across the globe. Support strict documentation of customer inquiries to provide all...
Oracle EBS Quote to Cash (QTC) Support Analyst in our Digital Solutions group. Manage service desk Oracle EBS Applications support queue, gather support details, and resolve incidents within established SLAs . Minimum 5 years hands-on operational experience working as an Oracle E-Business Suite (EBS...
Provide guidance and support to technical support and technical onboarding team members. Follow-up with Engineering and Technical Support:. Collaborate with technical support to ensure customers are informed of updates and solutions. Conduct technical training sessions for technical support and tech...
We are looking for a Senior Product Support Analyst to join our Macro Helix team. The Retail Support Analyst will provide essential service to our internal and external clients regarding our web based 340B Federal Government Program software. Provides high-level analytics, reporting, and other suppo...
Stabilis Professional Services is looking for a SharePoint Application Support Analyst for our client in Georgia. ...
The bilingual Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. The Technical Support Analyst may also assist with customer support projects and/or research pr...
Support the management and engagement with stakeholders to ensure proper participation based on impact and influence levels as well as to support buy-in of the solution. Support the implementation and migration of a federal agency to SAP S/4HANA. Lead and support design sessions with the client to e...
ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. APPLICATIONS ANALYST 1 - RADIOLOGY SUPP...
Technical Support Data Analyst. Helps establish, analyze, and maintain internal Support KPI’s to ensure optimal performance of Support employees, tools, and workflow processes. It will be important that this individual not only be able to assess the current needs of the department but also to be pro...
Manage the proposal process, in conjunction with assigned Presale Analyst, from initial proposal receipt to construction of the final proposal and production of the client binders. ...
Candidates residing in the following states will beconsidered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho,Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, NorthCarolina, Oklahoma, Tennessee, Texas, Utah, and Virginia.Remote work will notbe permitted from any ...
The Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. The Technical Support Analyst may also assist with customer support projects and/or research projects, as...
The Senior Deltek TIP Software Support Analyst is responsible for handling support requests from new and existing customers on a variety of topics. Senior Deltek TIP Software Support Analyst. Proactively seeks assistance from peers and more senior level analysts for support requests that are outside...
Customer Technical Support Analyst . If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!. MUST HAVE: Home Health & Hospice Technical Software Support. Track and document inbound support re...
Supports document review and management. Supports governance of execution of automation projects. Supports the adherence of utilization tracking across cross functional teams. ...
Provide application support relating to software functionality, outage resolution, and systems configuration, including case escalations/transfers, phone and email related to Revalize’s proprietary software. Provide expert customer support, including professional, courteous, and timely communication...
Provide optional support and resources for job seekers in their career endeavours. ...
ScriptPro is looking for a Pharmacy Systems Support Analyst to work Monday through Friday, 10am - 6:30pm. Deliver service and support to end-users through automated call distribution phone software and Oracle Service Cloud chat and email support simultaneously. Responsibilities include troubleshooti...
We are shaping the future of research and are looking for a Support Analyst to help us support and guide our clients to get what they need from Dimensions tools and services. You will lead customer support responses, anticipate and triage requests, and perform a wide range of activities, which will ...
Provide timely and consistent communication to matrix partners, both written and verbal; obtain information needed to support RFP’s and offer feedback to matrix partners on information provided regarding the impact (negative and/or positive) to the sales process. Own and/or support process improveme...
This role offers operational support across various functions and requires technical aptitude and a solid understanding of new business processes to effectively meet the needs of our partners and customers. Delivers outstanding customer service by providing product support, responding promptly, and ...
Systems Support Analyst (Momentum)Job Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: DOJ MBIEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * *. CACI is seeking a Systems Support 2 professional to prov...
The Underwriting Support Analyst will be working in a high volume call center taking incoming calls from agents and producers. The underwriting support analyst collects necessary underwriting requirements via telephone, email or other underwriting business applications for the underwriter to use to ...
The Support Analyst will support end users in the use of systems and applications and analyses and resolves errors. The main focus of the Support Analyst role will be to deliver high-quality support to users of Springer Nature’s intranet, which is built on the Lumapps platform. Provides end-user sup...