As a Subject Matter Expert with extensive experience, the Advanced Engineer Support Specialist will analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources; anal...
Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues and act as an advocate for such issues with engineers and Program Managers. Associates degree in Computer Science, Technology, Engineering, Mathematics or equivalent (or 2+ years of...
Software Engineer – Production Support. Primarily production support: investigative skills, root cause analysis, support, and maintenance. Lead role with a focus on production support capabilities. Experience in Leading B2B development, production support and infrastructure teams. ...
Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve the Cloud. Bachelor’s degree in Computer Science, Technology, Engineering, Mathematics or equivalent (or 4 years of equivale...
Critical Operations Support Engineer I. EMPS/BMS alarms, Subject Matter Expert (SME) level remote troubleshooting support, facilities change control, procedural compliance and review, and assisting with facilities program and application data integrity. Provide Subject Matter Expert (SME) level tech...
As a Counter Drone Support Engineer, you will play a pivotal role in ensuring customer success by proactively engaging with customers, preventing issues, and overseeing the resolution of challenges. Taking a lead role in customer technical support, training, and field operations to drive customer su...
KBR is seeking a highly qualified Acquisition Program Support Engineer to support our customer in Chantilly, VA to deliver mission-critical capabilities that enable the to plan and execute intelligence-gathering missions from overhead systems and process the resulting collected data into useful info...
Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment. Business and technical communication skills are important for interfacing with clients, both a...
We are seeking a skilled and proactive Microsoft Support Engineer to join the Chainbridge Solutions team. This role is based in our Fairfax corporate office supporting internal corporate IT to include Microsoft 365 administration, policy management, and daily Service Desk support. You will play a cr...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
As a Technical Support Engineer, you will support the following areas:. Deliver outstanding human centric customer service through all support and operational efforts. ...
Our work depends on a TS/SCI cleared Cloud Operations and Customer Support Engineer joining our team to support our intelligence customer in Arnold, MO, or Springfield, VA. As a Cloud Operations and Customer Support Engineer, you will help ensure today is safe and tomorrow is smarter. Collaborate wi...
Job Title: Desktop Support Engineer. Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. ...
Job Description:As a Counter Drone Support Engineer, you will play a pivotal role in ensuring customer success by proactively engaging with customers, preventing issues, and overseeing the resolution of challenges. Your responsibilities will include: Taking a lead role in customer technical support,...
IAM Support Engineer (Ping, Siteminder, Daon). To provide technical direction, engineering support for projects, and infrastructure build for IAM solutions. Perform engineering tasks and assignments in support of business needs. To research, evaluate, design, implement, and maintain system and produ...
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Determine how decision support systems will provide information required to make eff...
Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of sys...
Our work depends on a TS/SCI cleared Operations & Support Engineer joining our team to support our intelligence customer in Springfield, VA or St. RQ172289 - Operations and Support Engineer. Deliver simple solutions to complex problems as an Operations & Support Engineer at NDSI. As an Opera...
Just as the Level 3 Engineers will be supporting you, you will also need to support them. MSP Level 2 Network Operations Support Engineer. IT helpdesk or support position. We are a team and supporting those around us is a must!. ...
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, or related field and 4 years of relevant support or engineering experience. In the alternative, we will accept a Master's degree in Computer Science, Computer Engineering, Electrical Enginee...
The Cloud Support Engineer will serve as a part of the incident management team in a 24X7 Microsoft Azure environment. The Cloud Support Engineer will perform tasks such as:. Document incident fixes and make recommendations to engineering team for system improvements for consideration in future rele...
The ideal candidate thrives in a team-oriented environment but can also function autonomously with a mix of technical support and customer service experience, strong analytical, problem-solving skills, and a passion for supporting mission-specific software programs. BS in Computer Engineering, Compu...
Cogent is looking for a Customer Support Engineer that will be based out of our Herndon, VA. To apply for the Customer Support Engineer position, please submit your resume and cover letter to careers@cogentco. Cogent also offers superior customer support by virtue of its end-to-end control of servic...
Operations & Support EngineerJob Category: EngineeringTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * *. As an Operations & Support Engineer you will help ensure today is safe and tomorrow ...
The Wireless Network Support Engineer will be supporting, troubleshooting, and resolving complex customer technical issues related to wireless solutions. Piper Companies is seeking a Wireless Network Support Engineer for a world leading technology organization. The Wireless Network Support Engineer ...