The Support Engineer will assist in managingand coordinating recovery efforts for all events impacting production processes, SLA’s and client satisfaction. Escalate and collaborate on tickets with appropriate engineering or support groups. Ability to troubleshoot application issues and escalate to s...
The selected candidate will be part of the Enterprise Computing Global Support team, with primary focus on Semiconductor Manufacturers within the Americas region, supporting our Accelerator Product line for Electronic Design Automation (EDA) and High Performance Computing (HPC) domains. Altair is a ...
Technical Support Engineer will take personal ownership in seeing a problem through to resolution. Provide our Customers and Partners with excellent Remote Technical Support throughout the lifecycle of the product at the customer’s premises. Since our support offering is 24x7, it involves work in sh...
Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. ...
We are seeking a highly motivated and customer-oriented Technical Support Engineer to join our team. In this role, you will be responsible for providing technical support and assistance to our clients, ensuring their smooth operation and optimal utilization of ITpipes' software solutions. Provide ex...
Venafi Technical Support Engineers provide multiple channels of technical assistance to help ensure Venafi customers are securely and properly using their Identity Management security platform. Technical support for customers purchasing and using Venafi products. Enterprise level troubleshooting and...
Provide optional support and resources for job seekers in their career endeavours. ...
Strong working experience in Data warehouse L2, L3 type of production support engagements. ...
Senior Engineer - Application Support. Experience with understanding and debugging of WEB/JAVA applications, different logging, dealing with performance issues, development and QA support, migration support. Ability to work with platform engineering teams on client issues tracking and resolution. Pr...
Support and troubleshooting of radio communication networks, including repeater stations, terminals, and transport networks;. Opening and tracking of the incoming support requests level 03;. Experience in technical support and implementation of systems in the RF area (mandatory);. ...
Systems Support Engineer – 24/7 Support. Provide technical support to clients via phone, email, and online ticketing systems. Collaborate with Customer Service, Product/Project Managers, and Engineers to address and resolve client issues promptly. Document all client interactions, troubleshooting st...
Kafka Platform team are also involved into supporting PagerDuty and Uptrends SaaS including automation of these platforms support. We are building a Kafka platform support team and looking for a. Install and provision new Kafka clusters and supporting components. Work with Confluent Support for issu...
The role of Teradata Support Specialist is to provide quality Level 2 Technical Support to Service Express’ Field Service Engineers, Support Engineers, and other Service Support Engineers. Guarantee internal support to Field Service Engineers and Level 2 Teradata Support Engineers by responding to r...
Support applications that support the Managed Services ATM fleet and Cash and Logistics. Participate in assigned projects representing the support organization, communicate status, issues, and delivery risks. Maintain and/or create technical support documentation, and work with resources to assume t...
Customer Support Engineer to join our team. Field customer support requests (phone, remote session), determine cause, and deliver solutions. Be part of on-call rotation for support for critical issues (scheduled in advance). Work with our engineering team to develop and test solutions, as well as in...
You will provide support to customers using Cloud Platform products, change requests, and incident ticket handling. EPAM is a leading global provider of digital platform engineering and development services. Provide support to customers using Cloud Platform products, solutions and APIs. Offer techni...
In the case of a new hire or product reassignment, the Senior Support Engineer will be expected to make use of their previous experience (Broadcom products or external experience) to expedite their proficiency to the level of a Senior Support Engineer. May act as a Designated Support Engineer for ce...
The Solution Support Engineer is the primary customer facing contact for the Technical Support Center and other internal organizations. Solution Support Engineers (SSE) assist NetApp customers, partners, and internal groups with resolution of complex, highly technical issues. As a field resource, yo...
Aquinas Consulting is currently look to fill a Remote contract Production Support Engineer Job for a Professional IT Services Firm. Production Support Engineer Job Responsibilities:. Support applications that support the Managed Services ATM fleet and Cash and Logistics. Production Support...
The product Support team plays a crucial role in resolving inquiries escalated from Level-1 support. Collaborate with Level-1 support to fully understand the context and history of each issue. Empower Level-1 support by providing them with accurate and up-to-date information to promote self-service....
L2 Technical Support Engineer, Linux System Administrator, NOC Engineer, DevOps Engineer, and/or Developer of applications on clustered Linux servers. Best in class benefits What is the Role: The successful Customer Support Engineer candidate will have a very strong technical foundation ...
The purpose of this profile is to deliver Network Planning and Optimization services covering.Responsible for planning and post processing using advanced tools across all technologies.Formação (Bacharel) Engenharia, Análise de Sistemas e afins;.Conhecimento em redes IP, design de redes, e troublesho...
The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of Health...
The mission of the Technical Support RF Engineer - DAS is to support customer implementations with execution capabilities that ensure timely delivery, high quality standards, adherence to budgetary constraints, and development of scalable delivery practices for all JMA DAS solutions. Leveraging expe...
Application/Platform Support Engineer. Provide 24/7 Level 2 application support for various applications. Train and support junior team members. Continuously improve support processes and tools. ...