Support Engineer is responsible for executing a variety of environmental tests while collaborating in an integrated product (IP) team environment with Test Engineers, other Support Engineers, and internal engineering customers. Bachelor of Science in Mechanical or Electrical Engineering Technology a...
Knowledge of various support service groups: Repair Engineering, Tech Pubs, and Support Equipment. The Product Support Engineer (PSE) Module Owner is responsible to deliver maximum customer value by driving customer responsiveness and diagnostics while driving to minimize direct maintenance cost for...
Title: IT Support/Field Service Engineer. My client is looking to interview and hire asap! They are looking for a well rounded support engineer to service customers in the Boston area. This Field Service Engineer will be responsible for: Daily logging of tasks and activities via JIRA Service Desk. P...
Our enterprise-level client is seeking to add four IT Support Engineers to work onsite in Boston, MA, while focusing on a long-term IT hardware refresh. They will work closely with the Client Deskside Team/PMO on the support process. Specific knowledge of support practices on hardware desktop and la...
Photonics Customer Support Engineer. Our growing team is looking for a Photonics Customer Support Engineer. Proven experience in customer support or technical support roles. The person in this role will be responsible for managing the end-to-end customer journey including being the primary point of ...
Develop and monitor support systems for instrumentation, including vacuum pumps, thermal management, and exhaust. ...
Wasabi’s Technical Support Engineer will bring AWS storage experience and will be part of our Technical Support Team. On a typical day, Wasabi technical support engineers might deep dive to determine the root cause of a customer issue, investigate why a performance metric is trending the wrong way, ...
Full Time] Field Support Technician/Engineer at Nextera Robotics (United States) | BEAMSTART Jobs. Field Support Technician/Engineer. Nextera graduated from Y-Combinator S20 and raised significant funding from top-tier investors to support it's mission of solving industrial automation. Every enginee...
We're looking for a full-time Support Technician to join our growing technology company aimed at supporting Boston's startups and growing businesses. As a Support Technician, you will be the first point of contact for our clients and key to our promise of support their technology. You will provide e...
We are seeking a Senior Support Engineer to join our Technical Customer Success team in. As a Senior Support Engineer, you will be at the forefront of assisting customers utilizing the Qt framework and tools. Your responsibilities include efficiently handling support requests, offering technical ass...
Senior Principal Technical Support Engineer (Multiple Openings)Job Category: Professional ServicesLocation: US - Massachusetts - RemoteShareCopying. Who You Are:Requires Bachelor’s degree in Computer Science, Computer/Electronic Engineering or related field of study, and8 years of experience in any ...
Role: Desktop Support Engineer. At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis. ...
As Senior Support Engineer, you will report to the Sr. As an experienced Support Engineer, you'll. Senior Support Engineer role with a software or services company. Director of Engineering and will be the. ...
Our enterprise-level client in Danvers, MA, has an immediate to add five (5) IT Support Engineers to the team. Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, sup...
The Desktop Support Engineer will join Bracebridge's information technology group to work on and support our production environment, consisting of user systems, servers, storage/data environments, and virtualization. Bracebridge seeks qualified candidates for our Desktop Support Engineer position wh...
They are looking to hire a junior Production Support Engineer to join the team responsible for all production and automated processes. ...
Provide technical support and assistance to customers via phone, email, or ticketing system. Participate in continuous improvement initiatives to enhance technical support processes and customer satisfaction. Strong understanding of technical support principles and best practices. Proven track recor...
JOB TITLE: Technical Support Analyst/EngineerJOB LOCATION: Allston, MA- 100% ONSITE REQUIREDWAGE RANGE*: 32 -34 / hourJOB NUMBER: 9401JOB DESCRIPTION:This position will primarily focus is on client desktop systems deployment and administration, mobile device and print management, in person and phone...
A Technical Support Engineering Co-op on the production support team, is responsible for production and technical support for clients using our Managed Accounts solutions platform. The Technical Support Engineer Intern works with clients to analyze, research, and resolve customer support cases. Answ...
Validation / Lead Reliability Engineer. The Validation / Lead Reliability Engineer will lead and be an intrinsic part of a dynamic, collaborative team that believes deeply in the importance of what we are doing and that we can achieve it. BS in Math / Statistics / Engineering fields. ...
We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate...
Should have eCommerce background, Contentful.Experience in resolving tickets on Contentful technology such as fix content / asset related issues, add content types, entries, workflows, user management etc.Experience in configuring integration of Contentful APIs with frontend, including GraphQL, and ...
Bachelors degree (in engineering preferred) from an accredited college or university and 3+ years of experience in engine/system design, evaluation, or product support engineering (or a minimum high school diploma / GED with an additional 4+ years of experience in engine/system design, evaluation, o...
Drive customer success and loyalty by providing superior support services for Pegasystems’ Software as a Service (SaaS) Products and Applications. Strive to maintain solid customer relationships by handling their questions and concerns on their support incidents with speed and professionalism. Drive...
As a developer support professional in the WRC:. You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private. Degree in hard Science, Engineering, or Computer Science. After completin...