Key Responsibilities:Lead and mentor the technical support team in troubleshooting complex customer issuesServe as an escalation point for high-priority technical issues involving network security productsCollaborate with cross-functional teams to communicate customer feedback and drive product impr...
Job Role - Senior Desktop Support Engineer - Windows and MAC End Points. A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Experience: Minimum 5+ years of experience as a Desktop Support Engineer. To support the active p...
A company is looking for a Lead Technical Support Engineer to deliver exceptional post-sale support for customers using their SysTrack platform. ...
As a Customer Support Engineer, you will be the first point of contact for our customers, providing technical support and troubleshooting assistance via phone and email. Proven experience in a technical support or engineering role, preferably in the IT hardware industry. Provide expert technical sup...
Maintain knowledge of supported hardware and software and understand how various departments, practice groups, and teams use them to support business processes. Provide Level II and Level III technical support, including installation/configuration, troubleshooting, and problem resolution for PCs, pr...
Customer Support Engineer at OneSignal**. OneSignal is a YCombinator company that supports over 1M developers across our mobile and web push platforms and over 7,500 new developers sign up each week. Providing a delightful support experience for every customer (either large or small) is a key part o...
Software Application Support Engineer - Retail Engineering Online Store. There is a great opportunity for a dedicated support engineer to join a global team supporting the Apple Online Store, a multi-channel world-class eCommerce platform. The role, technical in nature, requires the individual to ga...
We are looking for an IT Support Engineer who is passionate about providing an amazing customer experience while delivering outstanding technical support to join our growing team. The ideal candidate is required to have two to four years of progressively increasing responsibilities in an IT Support ...
Maintaining and supporting variety of Network and Security equipment. Communicating with the customer on a professional level, cooperation with team members, other support teams and 3rd party providers. Employee Assistance Program (providing 24/7 support for employees and their families in difficult...
Plus is looking for an experienced IT End User Support Specialist, Senior IT Help Desk Analyst, or Tier 2 Support Engineer to join our team as an IT Support Engineer supporting our enterprise users. As an IT Support Engineer at Plus, you will be providing IT services and support to a diverse team th...
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. ...
ENGINEERING- Juniper Networks in Sunnyvale, CA seeks Technical Support Engineer Sr. ...
Technical Support Engineer - Service Management (Hybrid, Santa Clara, CA). Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose customer issues. Technical Support Engineer - Service Management (Hybrid, Santa Clara, CA). This includes developing subjec...
As a Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Styker's Vocera solutions are properly and effectively deployed. Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a m...
ENGINEERING- Juniper Networks in Sunnyvale, CA seeks Technical Support Engineer: Provide high-quality hardware and software technical support for Juniper switching platforms via email and telephone communication. ...
A company is looking for a Database Support Engineer to provide technical support and interact with customers. ...
GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Minimum of 5 ye...
Bachelor’s degree in Electrical Engineering, Computer Engineering or Automotive Engineering. Job Title: Fleet Support Engineer . Understanding of hardware/software systems architecture, communications to support in an operations setting. Needs to have a degree (Electrical or computer engineering is ...
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Provide technical guidance to Regional Product Support engineers and train Field Service Engineers on-site on first in fab product line. The Customer...
Train and support laboratory and manufacturing staff on proper use and maintenance of instruments. Provide technical support to resolve instrument-related issues. Bachelor's degree in engineering, Metrology, Biotechnology, or a related field. ...
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Reports design, reliability and maint...
Research industry solutions, combine the customer's business technology solutions and the characteristics of Tencent's audio and video products, sort out valuable solutions, and organize them into sales support materials. ...
Maintain excellent working relationship with customers, CSEs, applications engineers, technical support and sales teams. Prepare Field Service Reports on customer support activity and provides documentation to other supporting functions on recurring problems. Our expert teams of physicists, engineer...
Qualys, a leading cybersecurity firm, is seeking an experienced Senior Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Come work at a place where innovation and teamwork come together to support the most exciting missions in the ...
Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. While working with Evertz Enterprise Support group you will be supporting major M+E customers globally. Support the development of communications to...