The Billing Company Product Support Specialist is responsible for providing high-quality and accurate resolutions to Billing companies customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met suc...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
Responsible for assisting the Senior Incident Management Specialist in tasks related to quality control, patch approvals, and providing general problem-solving support for the incident management support team based in India (working US hours) once proficiency in the role is achieved. Provide excelle...
We are seeking a Tech Savvy, Support Operations Specialist to join our Aircall Support Operations team. You will provide your Technical, Development and Support expertise to our Global Support team and work within our Support Operations team to help deliver amazing customer experiences. Our Operatio...
Administrative Support Specialist. As an Administrative Support Specialist your duties are key to the Agencies success! You will learn to;. Provide customer support by, greeting customers, posting payments, answering phones, scheduling appointments, and determining the needs of the customer. Support...
You will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times. You can expect a great deal of support, transparency, and collaboration on a daily basis. Frontline Support is a front...
Working from the comfort of your home office, in this role you will work with our operations technical support team and be responsible for supporting customer operations, managing customer relationships, and assisting in partner technical support issue resolution. Technical Support Specialists to jo...
Attend all trainings and completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures. Years in a customer service/support role or relevant experience . ...
Under the direction of the Manager, Product Support, the Product Support Expert performs the technical, logistical, and administrative duties required to. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining cu...
IT Engineering Systems Support Specialist. Support and provide technical assistance and to ES Support and IT staff members. In this role you will get to support Parson’s enterprise-wide Engineering Systems by deploying and managing engineering software for thousands of engineers. Support all aspects...
Mission Support Ground Field Service Specialist. Our passion is to support the Warfighter and this demands excellence in everything we do, from the talent we recruit to the highly engineered systems we deliver. Mission Support serves as the first responder to all issues related to the Raytheon produ...
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering supp...
As Agent Support Specialist, you are a key member of our rapidly growing wireless business focused on providing support to our distribution partners (agents). Unleash your potential as an Agent Support Specialist with a growing wireless services provider!. ...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
Provide support to Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to fulfilling or fulfilled Release of Information requests for patient medical records. Assist Release of Information Specialists to resolve issues related to ful...
Within our Customer Support & Experience team, we have Product Support, Porting Support, and Billing Support teams. The Billing Support team specializes in the resolution of incoming billing and payment-related inquiries while ensuring a satisfying level of communication and high customer satisfacti...
This position is responsible for various servicing and support functions related to loans assigned to Special Assets. Primary responsibilities include loan accounting, reporting, reconciliation, payment processing, and account maintenance in accordance with Bank loan policy and procedures while prov...
You’re the right candidate for the Technical Support Specialist role if you are:. Leverage insights gained from support communications to help our product team enhance the in-app user experience. Answer internal support-related questions from colleagues on other teams. Help maintain internal support...
Part-Time Enrollment Support Specialist (ESS) committed to working 20 hours per week Quarter 1-3 of each calendar year, with an expectation of working near 40 hours per week Quarter 4 of each calendar year. Whether you’re directly supporting a growing family, or developing online tools to help navig...
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering supp...
Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require. Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. ...
Provides support to Client Support team members in one or more areas of expertise. Attends all trainings and completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures. ...
As part of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality questions within the software based on the application, data source or integration with external applications then determines the best course of ...