Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Competitive Pay - As a Data Entry Support Specialist you'll: Perform data entry and verification of critical fields from images of non-claim correspondence in DVR work queues; Maintain 25 documents per hour pace on average weekly; Maintain 99% accuracy in data entry and data capture functions; Uphol...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
The Student Support Specialist will play a vital role in providing comprehensive support services to George Fox Digital students-across all of its programming. The Student Support Specialist will serve as a resource and advocate for students, ensuring they have access to necessary support systems av...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
We are a dynamic and growing long term care insurance agency seeking a motivated and skilled Inside Sales Support Specialist to join our team. The successful candidate will be responsible for contacting leads, qualifying leads, and connecting them with one of our LTC Sales Support Specialists. ...
This position is responsible for various servicing and support functions related to loans assigned to Special Assets. Primary responsibilities include loan accounting, reporting, reconciliation, payment processing, and account maintenance in accordance with Bank loan policy and procedures while prov...
Up to $50K per year - As an Administrative Sales Support Specialist you'll: Enter in information into external databases for application submission; Assist with documenting current processes and keeping current documents up to date with any changes; Work closely with merchants and internal partners ...
Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and pr...
Comprehensive benefits - As a Client Support Specialist you'll: Handle inbound and outbound client communications via calls and emails, ensuring timely and effective responses; Develop comprehensive knowledge of Sportradar' products and services to provide accurate support and advice; Proactively id...
PTO - As a Member Support Specialist you'll: Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary; Take phone calls through the Wellth Helpline, answer emails, and ...
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and im...