The role of Support Specialist is a full-time position. Facilitate incoming transfer calls from frontline support staff, ensuring seamless transitions and continuity of care for program participants requesting immediate clinical intervention or counseling support. From workplace pressures to financi...
Private Wealth Service & Support Specialist. ...
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, speci...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
The Advanced Product Support Specialist position supports all gaming related products providing technical assistance for internal and external customers as well as functions as an escalation and training point of contact for the Technical Support team. Our primary support goal is to resolve 80% of r...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. Solve complex technical support inquiries via telephone, live chat, and ticket interaction...
We provide world-class engineering support and advice on the use of Pegasystems’ Products and Applications. Support Pega customers and Pega partners and deliver technical solutions . You will collaborate with an exceptional team of Engineers and customers from across the globe, while engaging in a v...
Provides remote post-sales hardware and software technical support and services to external customers and/or internal field personnel utilizing remote diagnostic capabilities. Responsibilities include in-depth technical support, remote troubleshooting of customers’ applications, positioning consulti...
Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.Our dedication to our purpose and people is being...
Application Support Administrator is a hands-on technical position that will support a complex and exciting SaaS solution throughout design, implementation, and maintenance phases. Technical responsibilities include providing design, implementation, and support of development and maintenance across ...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
The Desktop Support Engineer works with the IT team supporting all aspects of technology as it relates to the user environment and overall customer delivery and service on multiple customer sites in Las Vegas. Communication skills are critical while interacting with customers, IT colleagues, and sup...