The role of Support Specialist is a full-time position. Facilitate incoming transfer calls from frontline support staff, ensuring seamless transitions and continuity of care for program participants requesting immediate clinical intervention or counseling support. From workplace pressures to financi...
Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. ...
Provide Phone / email / CRM cases support with speed and knowledge to support Tier 1 support personnel in Kastle offices and out in the field (customer sites), ultimately for Kastle customers. The ideal candidate for this role is responsible for providing phone / email / customer support system case...
In this role, you will provide UKG Ready (Formally Kronos Workforce Ready)support and stellar customer service to our clients and internal employees. This role will provide general support to clients for our Time & Labor (timeclocks) solutions. Provides clients with telephone and online support. Ana...
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, speci...
Provide non-clinical operational support for Waiver coordination. Facilitate communication between Waiver coordinators and the state Program Support Unit. Responsible for receiving the initial State referrals for waiver services and working with the Long-Term Services & Supports (LTSS) Coordinator t...
As a Manufacturing Support Team Member Sr, you will lead and assist Toolmakers with technical questions about the build process of Tooling and Laser Tracker Metrology. Occasionally domestic and international travel to support Tooling efforts, will also fill in as acting supervisor when needed. ...
The Field Support Specialist (FSS) role supports field sales activity. The FSS brings our customer support vision to life by. Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up. Actively supports RL portfolio growth. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Interact with Simulation Operations Support (SOS) Analysis Engineers and SOS Manager for definition of critical path priority of spares, repair parts and support equipment. The Spares Support establishes and maintains supply discipline, including minimum stock levels of expendable and rotatable spar...
The Aspira Solutions Business Technical Support Specialist is responsible for handling client inquires/questions/issues, documenting, troubleshooting, and resolving hardware, network, software, application, technical, and customer service-related issues. The Technical Support Specialist is responsib...
The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contribut...
Client Support and Compliance Specialist. ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Maintain current and historical records of specialized nature within a department utilizing electronic and manual techniques.Work performed includes assignments of file index data, storing, and retrieving documents or excerpts from documents, preparation of documents for photography and other make-r...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
Robert Half is working with a Client in the Austin area looking for a Desktop Support Analyst on a long term project. Strong PC/Desktop Support (OS, hardware, and applications) troubleshooting in networked enterprise environments. Provide remote support (BeyondTrust) as required, troubleshoot VPN, R...
Minimum of 3 years of experience in a desktop support role in IT. You will be responsible for providing IT support across a wide range of services to internal Informatica customers for the Austin, TX office. Ongoing configuration and maintenance of IT-supported hardware and software standards. Prove...
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation. Handle a high call volume of customer calls via our Technical Support Line. Provide onsite systems/equipment asse...
Writes advanced programs for complex specific applications and designs special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures. Must have strong interpersonal skills with the ability to easily and effectively interact wit...
While your first job will be to support our end users as part of a highly collaborative swarming support model you’ll also have the opportunity to participate in a wide variety of projects such as building out new Care Centers, participating in M&A activity and improving our desktop automation servi...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
Davies US is looking for an IT Support Technician to help with working with onsite employees to resolve support requests by phone, email, and in person. To be successful in this role, you need have superb communication skills, verbal and written, conducted in a timely manner, proactive, independent,...
As a Customer Success Engineer, you will use your broad technical knowledge to guide skilled application teams encountering curious challenges along their way, as well as those who may have never used a cloud before. You will be partnering with software and operations engineers to support a modern p...
Directly supervise theCustomer Support and Desktop Support teams, coordinating with variousstakeholders, and ensuring smooth operation of critical business systems. Plan and direct the activities of vendors (including contract management), and other assigned positions in the support of existing prod...