Blends technical and non-technical perspectives in verbal and written communications, focusing on the underlying business benefit and/or impact of proposed action. Effectively communicates with clients, peers and departmental management in business matters inclusive of those with technical content. ...
Reporting to the Director of Technical Services, this position will support the ANH Ruminant sales force technically in the sale of Balchem ANH products to our customers, both in the USA and internationally. Provide technical support in the area of product sales, including specific product knowledge...
Guardian is seeking a Technical Implementation & QA Specialist to join the Individual Life and Annuity Product, Implementation Team. Excellent analytical, technical troubleshooting, problem-solving, communication, & organizational skills with the proven ability to collect, organize, analyze, and dis...
The Technical Writer is responsible for designing, writing, testing/verifying, editing, and delivering technical documentation for the Medical Service and Quality Management teams/QARA. The incumbent will provide detailed, accurate, technical information in support of new or revised process or produ...
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
NGINE is hiring a Technical Support Technician to support a customer of ours located in the Washington, PA area. This role involves providing technical support to approximately 200 users, handling around 50 internal tickets per week. We are a Solutions and Placement firm shaped by decades of interac...
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Inc has an immediate opening for a service-oriented and collaborative problem solver to work on our Technical Support team. Responsibilities What you’re going to do: Interact with current and future customers as the one-stop solution on product education, selection and compatibility Leverage your pr...
Please use our default description for Desktop Support Services. ...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
The IT Support Specialist’s role is to provide desktop support for the end user and second level support for Systems Support. Familiarity with the additional complexities in supporting a mobile work force. The IT Support Specialist will be responsible for the support of corporate desktop systems and...
Internal sales team point of contact for reporting progress and closure of Customer quality notifications to the Sales Engineer for communication to the customerMonitoring of high visibility customer orders, communicating with Sales Engineers and manufacturing on status, at risks, and estimated time...
This individual will work with Client subject matter experts (SMEs) to document technical architecture/design, processes, and procedural documentation into digestible content for specific audiences impacted by new solution (infrastructure and application) implementations at the client Company. Bache...
Escalate and redirect Help Desk Incidents to the appropriate technical resources. Active directory, Windows, customer service oriented, Ticketing system, Technical support, Customer service, Help desk, Help desk support, Troubleshooting, Support, Call center, Office 365, Hardware, Application suppor...
This exciting opportunity for an experienced a Senior Workplace engineer will handle Tier 1, 2, and 3 support cases across multiple locations, including travel to Hansen offices, data centers, and client offices, when required, keep systems updated, perform security patching, and manage Incident & R...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Service internal and external customers cost effectively; log and track customer support requests• Escalate and redirect Help Desk Incidents to the appropriate technical resources• Install, troubleshoot, and repair PC hardware and Operating Systems. Summary*Provides first level phone support for all...
Our company seeks a Technical Writer and Investigator, that investigates and responds to Quality Management System deviations and complaints to ensure root causes are identified and action plans are initiated to reduce the likelihood of recurrence. Composes technical concepts in a clear and concise ...
RFPs and in support of new business development.The main responsibility is to prepare proposals by determining concept, gathering and formatting information, writing drafts, and obtaining approvals.This position also builds and maintains records for our proposal database.Develop entire RFP responses...
You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. To join our team as an Energy Efficiency Customer Support Sp...
Technical Support Representative. At least one-year Technical Support experience. You'll also provide customer support through various channels like email, tickets, phone, and chat, ensuring that interactions are timely and coordinated. Deliver exceptional service and support to customers via teleph...
This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Major Accountabilities / Deliverables. Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. ...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...