Provides Enterprise level technical support to all Enterprise customers. Troubleshoots and reproduces customer technical issues to resolution and/or escalates. Answers complex technical questions and offers workarounds for customer networks. Provides quick and accurate handling of support interactio...
As a Support Engineer (Elite team), you will be working in a customer-facing capacity dedicated to our top tier customers, helping to ensure they have a seamless experience using our products and navigating any issues that arise. Collaborating with Support, Engineering, SREs, Product Management and ...
Embrace technical escalations from all lower level support teams, CSMs and Executives. Apply high level of expertise towards difficult technical questions, solve technical problems and suggest appropriate workarounds. Provide Tier 3 level technical expertise to all RingCentral Contact Center custome...
The Customer Support department has an exciting opportunity for a skilled Technical Support Engineer to join IQGeo in an interesting role, supporting IQGeo’s end-to-end geospatial software solutions for our growing global customer base. The ideal Technical Support Engineer is a geospatial tech...
As a Senior Engineer at Ping Identity, you will handle complex support issues for Ping Identity's global customers using our products including PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits. Our Support team consists of accomplished engineers and we...
IDS Georadar North America - Technical Support Engineer. IDS GeoRadar, NA has an immediate opportunity for a Technical Support Engineer as part of the IBIS Team located in Lakewood, Colorado, USA. As a Technical Support Engineer, you will be responsible for the following:. Associates Degree required...
Senior Technical Support Engineer. Provide dedicated support; including but not limited to responding to escalated tickets, troubleshooting technical product issues and developing workarounds. Altair is a leading provider of enterprise-class engineering software enabling innovation, reduced developm...
We are looking for a Senior Technical Support Engineer to join Coalfire's Product team. As a Senior Technical Support Enginner, you'll be the key to our clients’ success with Coalfire technology-enabled solutions. And you’ll enjoy competitive perks and benefits to support you and your family, like p...
Responsible for coordinating with vendors, customers, installation technicians.Track and assist in scheduling technicians for multiple jobs.Ensure installation is completed within a specified time frame or be capable of.Reviewing and approving photos of installed equipment and materials.Provide basi...
We are looking for a Technical Support Engineer who will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. Provide support to clients outside standard business hours as required. Ability to troubleshoot complex software and hardware issues, working both ...
Technical Support Engineer with an eye for bridging the gap between Application Support and Technical Services teams to provide advanced technical assistance while delivering an excellent customer experience. Work closely with business, Engineering, Infrastructure/DevOps, and Security teams on activ...
The following Aspen products need to be supported:. ...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
The following Quorum products need to be supported:. ...
Provides Enterprise level technical support to all Enterprise customers. Troubleshoots and reproduces customer technical issues to resolution and/or escalates. Answers complex technical questions and offers workarounds for customer networks . Strong technical troubleshooting skills, perseveranc...
As a Technical Support Engineer at Pax8, you'll play a crucial role in interacting with our partners through multiple communication channels, providing technical support and escalation assistance on the vendors that we have on our line card. Join Our Talent Community: Future Opportunities for Techni...
Responsible for system maintenance and application development for FlowCal G&P products .Good to have - Experience in Refining operations.Team player and Good time-management skills.Good interpersonal and communication skills....
As a Technical Support Engineer, you will be an integral part of our customer support and success. You will work on troubleshooting our platform for Dynatrace clients, working in multiple technical environments, on multiple languages, throughout the digital ecosystem. Enterprise application support ...
Technical Support Engineer 2, Premier (US West). We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve techn...
Principal Software Engineer based out of Aurora, CO. Requisition ID: R10167986 * *Category:* Engineering * *Location:* Aurora, Colorado, United States of America * *Clearance Type:* SCI * *Telecommute:* No- Teleworking not available for this position * *Shift:* Days (United States of America) * *Tra...
The candidate will be a System Engineer for an enterprise WAN solution: DarkStar! The candidate will be responsible for supporting the Windows environments within DarkStar at one of our node locations and will be the primary interface for DarkStar. The selected candidate will closely work with the l...
Iridium is seeking an experienced embedded software engineer to join the team developing state-of-the-art user equipment for the company's satellite-based position, navigation, and timing (PNT) solutions. If you are a hands-on embedded software engineer who is seeking an opportunity to develop new s...
Responsible for providing engineering support to USSF Space Operations Command (SpOC) to assess Enterprise Information System (EIS)-level changes under consideration by the USSF EIS Change Advisory Board (CAB). Provides engineering support to SpOC in planning efforts for future EIS Courses of Action...
The team members are multi-disciplined and contribute across all phases of systems engineering, software development, integration and test, and metrics. This software engineering position is onsite at our Aurora, CO location. We bring the strength of more than 100 years of experience and renowned en...
Typically requires a Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and 8 years of relevant software engineering experience. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead ...