Previous experience in a customer-facing technical support role (Support Engineer) - advantageous. As a Senior Technical Support Engineer, you will engage directly with our valued customers to address intricate post-sales concerns. Networking with key contacts beyond your domain of expertise will be...
Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications. This position is responsible for providing technical support for complex issues for Mainframe software suites to ensure our customers achieve thei...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Author Technical Support Bulletins and technical documentation in the Knowledge Base for training material...
As part of the global Cortex support team, you will serve our customer base by providing technical support, answering incoming support inquiries, and managing escalations, phone calls, and emails effectively, efficiently, and friendly within defined service level agreements. You’ll enjoy networking ...
As an IT Help Desk Support Specialist, your primary responsibility will be to be the first point of contact for our employees seeking technical assistance and support, providing timely and effective solutions to end-user issues and requests, ranging from hardware and software problems to basic netwo...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Your quick thinking and support to our clients provides the fast assistance they need to keep their enviro...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
We’re looking for an experienced Technical Support Engineer to join our team and provide technical support of TopClass and associated integrations. Technical Support Engineer, TopClass LMS. In this role, you will be addressing technical issues raised by clients and partners. Resolving tier 2 and 3 t...
Technical Support Engineer position provides technical support and coordinates activities as part of the Carrier On-shore Support offering of our WAVE On Cloud Platform. Engineers will be responsible for helping to support 24x7 uptime and availability of production mission critical carrier connected...
As part of the global Cortex XSOAR support team, you will serve our customer base by providing technical support, answering incoming support inquiries, and managing escalations, phone calls, and emails effectively, efficiently, and friendly within defined service level agreements. You’ll enjoy netwo...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
As a Technical Support Engineer, you will take ownership of technical escalations and act as the central point of contact for various operational teams. Your focus will be on timely investigation and resolution of highly complex and technical issues in collaboration with the engineering and product ...
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. As a Platinum Support Engineer, you will work firsthand with our valued Platinum customers to address thei...
Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications. This position is responsible for providing technical support for complex issues for Mainframe software suites to ensure our customers achieve thei...
Provide technical documentation to contractors, engineers and other personnel. This consultant provides moderately complex technical assistance to dealers, contractors and field sales personnel to resolve system issues. Ability to handle and prioritize multiple technical requests. Excellent medical ...
In the case of a new hire or product reassignment, the Senior Support Engineer will be expected to make use of their previous experience (Broadcom products or external experience) to expedite their proficiency to the level of a Senior Support Engineer. Broadcom’s Mainframe Software Division (MSD) is...
Provide technical documentation to contractors, engineers and other personnel. This consultant provides moderately complex technical assistance to dealers, contractors and field sales personnel to resolve system issues. Ability to handle and prioritize multiple technical requests. Excellent medical ...
The Technical Support Engineer provides level three technical support on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or network equipment. In addition, the Technical Support Engineer is responsible for completing research, ...
We are seeking a skilled and dedicated Technical Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e. This role requires the engineer to be on-s...
The HP-UX Technical Support Engineer L3 will be responsible for proactively responding to the technical challenges and requirements for customers within the Managed Service environments. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully...
Global IT Services partner supporting medium to large-scale enterprises. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8. Ability to communicate regarding technical issues with clients. Install, upgrade, support and troubleshoot for printers, computer hardware. ...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
Senior Technical Support Engineer, Network Operating System. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time successfully working on and resolving various technical issues, interfacing with customers, and managing escalations on...