This is a customer-facing role where the primary tasks would involve (i) helping customers get set up with the PreVeil’s end-to-end secure mail and file sharing solution and (ii) addressing customer technical issues as they come up. Taking ownership of technical issues, and working with the developm...
Med-Tech, Biomedical Engineering or Engineering Degree Preferred*). As a Remote Support Engineer, you will be responsible for:. Demonstrating a high level of technical expertise in clinical laboratory practice while supporting Vista Systems. You have analytical thinking abilities to support advanced...
The HP-UX Technical Support Engineer L3 will be responsible for proactively responding to the technical challenges and requirements for customers within the Managed Service environments. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully...
Provide exceptional tier 2 deskside and remote support to Zelis users. Provide installation, configuration, maintenance and troubleshooting support of computer hardware, software, audio/visual, networks, printers, and computer peripherals. Create and update technical documentation and user-facing do...
We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skill set. Built by engineers, for...
We provide world-class engineering support and advice on the use of Pegasystems’ products and applications. Acting as a trusted advisor in support of Pega technology, you will work to gain insights and understanding of our customers’ needs and diverse technical solutions. You will apply your knowled...
As an experienced Engineer and a senior member in our team, you’ll be immersed in all the elements of Software Development Lifecycles - design, development, integration, operation, support and testing. Senior Software Engineer - Greenfield Development (Full-time). You’ll be instrumental in crafting ...
State Street’s Global Cybersecurity (GCS) Identity and Access Management (IAM) Department is seeking an SailPoint Technical Support Lead Engineer. Lead ongoing operational technical support team for SailPoint. Collaborate with teams (consisting of both managed services vendors and in-house support t...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
Technical Support Engineer 2 - Boston. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical suppo...
RSA - Technical Support Engineer 1. SecurID usage/support a huge plus. ...
Senior Technical Support Engineer, working in a fast-paced environment, the Senior Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Be the first technical point of con...
Provides technical support to customers and internal customers for a highly technical and sophisticated product-agnostic ecosystem. Helps establish, document, and assist in principled technical support processes: diagnosing, troubleshooting, reproducing, fixing and debugging complex electro/mechani...
Technical Support Engineer 2, Premier (US East). Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with ca...
The technical support engineer will support our MX-series, ACX-series and PTX-series products, working directly with our customers and partners. Technical Support Engineer 4 (Routing). Provide technical expertise and guidance during the testing, deployment, and operational phases of networks. Manage...
HVAC IoT device & cloud based connectivity Experience with windows operating systems and associated network experience Strong background in IT and communication networks (IP) Knowledge in building management communication protocols: BacNet, LON, etc… Positive attitude, enthusiastic, self-motivated a...
As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Technical Support, Technical Support Engineer, Clo...
Provide first-line technical support to customers using Mimecast products, ensuring timely and effective issue resolution. Escalate complex technical issues to higher-level support or development teams as needed, ensuring timely resolution. Experience with administration and support of Active Direct...
Summary:The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. ...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...