Key Responsibilities:Handle escalated technical issues related to hardware, software, API, and integrationsProvide guidance to Tier 1 and 2 teams to enhance issue resolution efficiencyUtilize technical tools like SQL, cURL, and automated scripts to track and resolve issuesRequired Qualifications:1+ ...
As a member of the technical support level, you will be expected to answer calls, escalate calls when needed, provide installation information and other commonly requested documents, to triage issues for other level 2/3 support engineers. The position of level 1 fire detection technical support repo...
Administrative and Technical Support Specialist. Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support, intelligence and operations support, program management, and international business development services to U. Our Senio...
Amentum is seeking an Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
WSP is currently initiating a search for a Lead CADD Technical Engineering Support Specialist for any of our WSP offices. Provides technical design and CADD support, guidance, and oversight to ensure the production of designs and specifications to be used for planning, transportation, infrastructure...
We are looking for a Technical Support Specialist to assist us in our mission of providing a better reality to our clients through high quality, custom software solutions and superior customer service. Our specialist will learn the ins and outs of our products in order to troubleshoot a wide range o...
WSP is currently initiating a search for a Lead Technical Engineering Support Specialist for any of our WSP offices. Provides technical design and CADD support, guidance, and oversight to ensure the production of designs and specifications to be used for planning, transportation, infrastructure, and...
Job Title: Technical Support Specialist. Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. As the team expands operations and reach, they will add a Technical Supp...
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...
As a valued member of the Americas Technical support team, the Principal Technical Support Specialist engages with customers and OpenText employees to resolve critical customer issues. Lead Technical Support Specialist**. Customer support experience in a technical support environment. You will be jo...
Technical Support Specialist I,. In addition to working with a solid team of Technical Support Specialists, you would have the opportunity to be on the forefront of new product offerings in the ever-changing world of laboratory healthcare. Associates degree or equivalent work experience in a related...
Job Duties 20% - Troubleshoot and effectively resolve support calls for college-owned and supported technologies with expertise in Windows OS configuration, support and management. This position’s primary responsibilities include troubleshooting and resolving support calls, configuring standard hard...
The Technical Support, AV & Desktop Specialist is responsible for providing direct, technical support and troubleshooting assistance to attorneys and staff. The Specialist will identify, research, track, monitor and resolve technical issues. Effectively documents all support calls and, if necessary,...
As a Technical Support Specialist, you will be the first point of contact for clients, providing exceptional technical assistance, troubleshooting, and problem-solving expertise to ensure smooth operations and customer satisfaction. Proven experience as a Technical Support Specialist or a similar ro...
The Sr Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer service and effective communication. Assis...
Technical Support Specialist I,. In addition to working with a solid team of Technical Support Specialists, you would have the opportunity to be on the forefront of new product offerings in the ever-changing world of laboratory healthcare. Associates degree or equivalent work experience in a related...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
The Technical Support Specialist is responsible for providing technical assistance to clients in the use of systems and programs. Complete a daily time sheet log for the analysis of the support system, including top support requests, customers utilizing support, and which mediums are used for suppor...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Extensive verbal and written communication skills for a variety of audiences (both technic...
The Technical Support Specialist will play an essential role in supporting the installation, uptime, and repair of complex equipment and systems. Collaborate with the central Global Technical Service (GTS) team and multi-functional departments to bring in service-related requirements and ensure supp...