Customer Service Representative - Tier 2 * Supports case escalation from Tier 1 support. Min 3 5 years of experience in a Technical Support role, Tier 2 preferred. ...
LOCAL CHICAGOLAND CANDIDATES ONLY - THIS POSITION IS NOT REMOTE OR RELOCATION ELIGIBLE** Aqueity, a leading MSP, is looking for a skilled IT Service Desk Escalations Engineer - Tier 3 to join our growing team! The IT Service Desk Escalations Engineer – Tier 3 is responsible for technical ...
IT Service Desk Escalations Engineer - Tier 3. The IT Service Desk Escalations Engineer – Tier 3 is responsible for technical escalations support on the service desk and acts as a coach to other help desk technicians. ...
Hello! We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company.This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment...
Tech-Keys is seeking an experienced Tier 2 IT Engineer to join our team. Work on 15-20, and resolve 12- 14 Tier 2 tickets each day. Proven experience working as a Tier 2 IT engineer for at least 2 years. ...
Where necessary you will conduct basic investigations as well as assist in complex cases in conjunction with the Tier 2 Employee Relations Specialist and Employee Relations Management Team. ...
Job Purpose: This position will provide on-site and remote technical support for clients in the Northern Illinois and Southern Wisconsin area.Technical Duties: Install and perform minor repairs to hardware, software, cabling and peripheral equipment, following current best practices.Ability to troub...
Support - Tier 1 Schedule: Ability to work a flexible schedule, including Saturdays and holidays. Experience: Entry Level Flexible work options The Support - Tier 1 role utilizes knowledge over a broad skill set to meet and exceed the daily challenges. ...
The Ed Napleton Automotive Group is looking for our next .This is an exciting opportunity in a growing, fast-paced industry.Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!.The Ed Napleton Automotive Group ...
Family Owned and Operated – 90+ years in business!.Medical, Dental, and Vision Insurance.Discounts on products, services, and vehicles.Handle incoming and outgoing phone calls and emails.Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.Answer customer...
The Support Specialist - Tier I properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer's questions are answered in a timely manner. ...
Summary: The Copywriter II is responsible for developing and executing communication strategies to support technology change initiatives. ...
We are seeking a motivated and skilled Helpdesk/Desktop Support Specialist to join our team. Knowledge of remote support tools like Microsoft Remote Desktop. This role will focus on managing shipping and receiving tasks, providing technical support, and offering on-site assistance. Provide first-lev...
Assess technical situations and establish priorities/severities. Must have patience and the ability to deal with difficult, complex and escalated customer situations. Familiarity with basic web technologies such as web/database servers and hosting platforms. Excellent writing skills are also importa...
Hardware deployments and replacements, including workstations, laptops, and mobile devices Hardware support (Windows 10, HP, Lenovo, Microsoft, A/ V systems, and iOS and Android mobile devices, printers, copiers) including essential modifications and Support Specialist, Support, IT, Specialist, Cons...
Sentinel Technologies is seeking an experienced Help Desk Agent to join our dynamic team of IT professionals. As a Help Desk Agent, you will be responsible for supporting end users on the phone and resolving their issues. ...
Part-Time Copywriter Responsibilities:. ...
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Job Title: IT Support Specialist. The IT Support Specialist will be working in a...
Are you a leader within the IT space? Are you an individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve business goals? Are you customer service minded? If the answer is, “Yes!” then we have an exciting, opportunity for you. Our comp...
Be an expert in providing advice to global business units regarding compliance with applicable frameworks including ISO 22301, 27001, NIST Cybersecurity Framework (CSF), Cloud Controls Matrix (CCM) and standards including the Payment Card Industry Data Security Standard (PCI DSS) and other framework...
The Desktop Support Technician will assist in project management and completion with direction from the Help Desk Manager. Creation and management of user accounts and profiles and providing support for password issues. Creates and maintains end-user documentation, support procedures and knowledgeba...
Wintrust Marketing is looking for a stellar, nimble, and proven copywriter to join our growing creative team! This candidate must be an expert writer, editor, and big idea generator. At least 5-10 years’ experience as a Copywriter with a focus on financial services or similar. ...
This person is responsible for monitoring and managing the IS Help Desk and Support services. This is a working management position and this manager should be an escalation point for the Help Desk. The Help Desk Manager should be able to support and train Tier 1 and Tier 2 personnel to continue grow...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...