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Collections Representative (Bilingual Call Center).Location North Dallas, TX | Onsite.Mon–Fri 7 : 30AM–5 : 00PM, rotating Saturday shifts.
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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
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Bilingual Call Center Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Founded in 2009, PHP Agency Inc.With over 27,000 licensed agents nationally in 49 states and Puerto Rico, PHP's agents have educated and served over 450,000 American families.PHP partners with lead...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
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External Applicants : Please apply through Prosperity Bank's Career Center at.Applying through any other source may prevent Prosperity from receiving your application.
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Collections Representative (Bilingual Call Center)
CornerStone StaffingPlano, TXjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionMake outbound collection calls to customers with past due accounts Document call activity and update customer records in internal systems Handle inbound customer inquiries with professionalism and accuracy Provide payment options and negotiate repayment plans Escalate unresolved issues per department protocols Bilingual fluency in Spanish and English (verbal and written) 1+ year call center, outbound collections, or sales experience Strong communication and active listening skills Comfortable with high-volume call environments Call center telephony platforms CRM or collections software Microsoft Office Suite (Outlook, Excel, Word) Data entry systems Email platforms Digital payment processing systems Prior collections experience Familiarity with FDCPA or similar compliance standards Ability to adapt to new scripts, tools, and team processes
Collections Representative (Bilingual Call Center)
Location North Dallas, TX | Onsite
Compensation & Schedule
- 20.00 / hr
- Mon–Fri 7 : 30AM–5 : 00PM, rotating Saturday shifts
ROLE IMPACT
As a Bilingual Collections Representative, you will serve as a frontline liaison between the client and Spanish- and English-speaking customers, ensuring efficient and professional resolution of outstanding accounts. Success in this role is defined by high call performance, adherence to compliance protocols, and effective communication with diverse customer populations.
KEY RESPONSIBILITIES
MINIMUM QUALIFICATIONS
CORE TOOLS & SYSTEMS
PREFERRED SKILLS
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at :
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