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Cisco network engineer • phoenix az
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Job Description
Job Description
Senior Network Engineer
Intelligent Protection Management (IPM) provides a comprehensive approach to cloud security, designed to ensure all cloud-based resources are secure, compliant, and resilient against threats. From strategy to execution, we develop IT solutions that fit our customers business needs.
As a Senior Network Administrator, you’ll play a pivotal role in designing, deploying, and maintaining secure, scalable network infrastructures across multiple client environments. This hands-on position demands a proactive mindset, strong troubleshooting capabilities, and the ability to manage diverse network ecosystems—from small business setups to complex enterprise-grade systems.
Key Responsibilities
- Diagnose and resolve network and voice-related issues across client environments, ensuring minimal downtime and optimal performance
- Participate in a rotating on-call schedule to support 24 / 7 client operations
- Maintain and enhance network monitoring tools to ensure real-time visibility and alerting
- Coordinate new circuit installations, testing, and handoff with ISPs and telecom providers
- Design and implement wired / wireless infrastructure across client sites, including remote offices and data centers
- Lead network upgrade initiatives—planning, testing, and deploying enhancements with minimal disruption
- Manage and execute network tasks in high-availability, time-sensitive environments
- Administer WAN, LAN, WLAN, and VoIP systems, including MPLS, IPsec VPNs, and various internet access technologies (Cable, DSL, Metro Ethernet)
- Document network configurations, diagrams (Visio), SOPs, and implementation plans for internal and client use
- Adhere to change management protocols and incident response procedures for all network activities
- Provide firewall support and configuration (Fortigate, SonicWall) across client networks
- Serve as a liaison between clients and telecom / network carriers to resolve service issues and coordinate upgrades
- Manage multiple concurrent network projects, ensuring timely delivery and client satisfaction
- Act as a subject matter expert for all network-related inquiries within the MSP team
Skills & Qualifications
Why IPM?
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