Contact center manager jobs in Waltham, MA

Assists Supervisor with all designated tasks of running contact center team for a homeowner insurance.. Key Responsibilities. As a part of a call center team the member is expected to assist their assigned..

The Contact Center Specialist I is responsible for utilizing their advanced knowledge and technical.. MS Office applications, e Manager, eVision, Customer Service Tool, Mobile Banking Admin Tool, Harland..

Seeks to hire a Temporary Full time Bilingual (Spanish) Contact Center Representative to be the first.. At this time the prime responsibility of the Contact Center is to be the first point of contact for..

their capabilities and creating a culture that empowers our managers to become trusted mentors.. This is an inbound and outbound contact center position where you will be responsible for receiving and..

Job Description. Scheduling Specialist Ambulatory Contact Center (3300340) Please double check you have.. This is an inbound and outbound contact center position where you will be responsible for receiving and..

Contact Lens Technician. Admin (3283655)DescriptionUnder the general supervision of the Practice Manager and Manager of the Contact Lens Service, and the direct supervision of the Staff..

What you can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI.. This role requires an individual with an understanding of Generative AI in the contact center space..

At this time the prime responsibility of the Contact Center is to be the first point of contact for.. The Contact Center Representative utilizes organizational and communication skills, knowledge of..

Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms).3 5. Years of demonstrated proficiency in call..

their capabilities and creating a culture that empowers our managers to become trusted mentors.. provide feedback to management regarding the contact center functions. Establish a process for..

Provide follow up and recommendations on how to improve contact center performance. Collaborate with.. Own the development and communication of daily, weekly and monthly contact center incident and ticket..

We currently have an opening for an experienced Category Strategy Manager who will be responsible for.. 00 400M Category Complexity. Medium High Telecom, Network, and Contact Center Effectively manage..

Job Description Job Title. Multi Channel Contact Center RepresentativeLocations. Hybrid. Quincy.. We are seeking a highly skilled Multi Channel Contact Center Representative with expertise in our multi..

Associate VP Product Management Contact Center Digital and Conversational AI Experience Posted on Learn.. Finally, the ideal candidate will be a hands on, participative manager who will lead a broad cross..

Now and in the future.As a Manager, you'll work as part of a team of problem solvers, helping to solve.. and,Understanding or experience with Contact Center as a service providers such as Nice, Nuance or..

What You& 39 ll Do. The Care Coordinator. Contact Agent is a remote role within our Clinical team that.. Simultaneously navigate three technology platforms (e.g. patient service center with an integrated call..