Contact tracer jobs in Waltham, MA

For more information, visit Job Description Summary. Assists Supervisor with all designated tasks of running contact center team for a homeowner insurance carrier maintaining the agents..

Job Description Job Description The Contact Center Specialist I is responsible for utilizing their advanced knowledge and technical skills to resolve inquiries effectively and efficiently..

What You'll Be Doing Essential Duties Responsibilities. Manage contact center operations for calls.. Technological proficiency. Familiar with relevant technologies for contact center management. Required..

Leading the design and development of Contact Center AI solutions and Conversational AI solutions that.. Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement..

What You& 39 ll Do. The Care Coordinator. Contact Agent is a remote role within our Clinical team that.. In this role, the Care Coordinator. Contact Agent will complete telephonic intake screening..

For Snapchef we are looking to quickly hire a Contact Us in. As a Contact Us you duties will be also to ..

At this time the prime responsibility of the Contact Center is to be the first point of contact for.. The Contact Center Representative utilizes organizational and communication skills, knowledge of..

Position Overview. The Call Center Manager will oversee the daily operations of a home based care call center, ensuring efficient and effective handling of calls, scheduling appoin..

Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms).3 5. Years of demonstrated proficiency in call..

And,Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects.Demonstrates extensive level..

Contact Lens Technician. Admin (3283655)DescriptionUnder the general supervision of the Practice Manager and Manager of the Contact Lens Service, and the direct supervision of the Staff..

Job Description. Contact Lens Technician. Admin (3283655)Job DescriptionDescriptionUnder the general supervision of the Practice Manager and Manager of the Contact Lens Service, and the direct..

Description & Requirements Maximus is looking for a remote Contact Center Manager. The Contact Center.. Maintain updated knowledge of the contact center performance requirements and program policies and..

Define and execute the technical strategy and roadmap for Google Cloud Contact Center AI and Generative.. What You'll Need. Minimum 10. years of experience in the contact center space, including technologies..

Provide feedback to management regarding the contact center functions. Establish a process for.. Understanding of contact center operations, roles, equipment, standards, and requirements with at least..

Provide follow up and recommendations on how to improve contact center performance. Collaborate with.. Own the development and communication of daily, weekly and monthly contact center incident and ticket..

Next Generation Contact Center you will develop and drive the product vision and strategy, providing.. years' telephony and contact center experience in financial services, insurance and other highly..

Job Description The OpportunityAs the Director of Quality Assurance for our Global Contact Centre,you.. To request a reasonable accommodation in the application process, contact..

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating.. At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid..