Contact tracing jobs in New Britain, CT

Are you a visionary technology leader ready to drive transformation? Join our Claims, Contact Center.. RESPONSIBILITIES. Execution of the program to migrate our contact center from Genesys to Amazon connect..

Are you a visionary technology leader ready to drive transformation? Join our Claims, Contact Center.. RESPONSIBILITIES. Execution of the program to migrate our contact center from Genesys to Amazon connect..

Leading the design and development of Contact Center AI solutions and Conversational AI solutions that.. Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement..

Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms).3 5. Years of demonstrated proficiency in call..

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And,Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects.Demonstrates extensive level..

Oversee the development and maintenance of the Business Continuity and CAT plan including procedures, risks and testing plans. As Business Continuity lead, work with key contacts from business..

Highly organized and detail oriented individual needed to ensure proper tracking of tool changes updates as well as contact center staff for access. Will participate in tool changes that are..

Description Contact Center Sales and Service SupervisorAs the largest pure play fiber provider in the.. Join us!What we're seeking Frontier's Contact Center Sales & Service Supervisor is responsible and..