Responsible for monitoring contractual allowances, analyzing and pursuing appeal opportunities with payers and networks, and reporting appeals performance.
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hopebridgeColumbus, GA, US
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Secure Technologies GroupMultiple locations, MD, GA, CO, HI, USA
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Global Payment Holding CompanyColumbus, Georgia, USA
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Government JobsPhenix City, AL, US
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Kelly ServicesColumbus, GA, US
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CGSGeorgia
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Responsible for monitoring contractual allowances, analyzing and pursuing appeal opportunities with payers and networks, and reporting appeals performance.
Position Responsibilities :
Implements process for identifying under-allowed claims using Experian Contract Manager and other available tools
Reviews and analyzes EOBs for identified under-allowed claims
Verifies applicable contract by, as dictated by operational procedures : reviewing EOB messages, reviewing patient ID card, verifying member information for managed care plans
Uses feedback and experience to refine communication skills and tools for use in preparing written and telephone appeals
Batches appeals, when applicable, by payer or network, by CPT / HCPCS code combination, by error type, or by provider
Compiles and submits appeals and monitors for proper reimbursement
Uses Experian Contract Manager to track appeals and recoveries
Establishes and cultivates helpful and effective contacts in payer or network offices
Establishes follow-up protocol with payers and networks
Monitors and tracks contractual, billing, registration, and posting errors, and provides continuous feedback to the Director of Revenue Optimization Management
Participates in meetings to discuss ongoing trends and issues regarding the administration of managed care contracts
Cross-trains and performs appeals analysis within Hospital claims, as needed
Maintains the strict confidentiality required for medical records and other data
Participates in professional development efforts to ensure currency in managed care reimbursement trends
Experience : Five years with insurance claims / related experience, CPT and ICD-10 terminology experience required or three years of above described experience with an Associates degree or higher in related field Education : High school diploma or equivalent required. Associates degree or higher preferred.
Special Qualifications (required) :
Knowledge and PC skills, with proficiency in utilizing Microsoft office products (Word, Excel, Outlook, PowerPoint, etc.)
Knowledge of medical terminology.
Demonstrated skill in written and oral communication with colleagues, supervisors, and payer / network personnel.
Demonstrated skill working in a team-oriented structure to achieve goals.
Must be able to work independently.
Special Qualifications (preferred) :
Coding certification preferred.
Knowledge of networks, IPAs, MSOs, HMOs, PCP and contract affiliations.
Knowledge of the health care professional services billing (physicians and related health care professionals) and reimbursement environment.
Knowledge of major types of practice management system (PMS) and EOB imaging systems.
Knowledge of managed care contracts and compliance.
Demonstrated skill in gathering and reporting claims information.