The position is responsible for assisting the Call Center Team Lead with meeting operational objectives by handling calls and additional projects as well as supporting the entire operational team in cross-training initiatives to assist departmental workload. The ideal candidate will be proficient wo...
Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues. Provide leadership to other call center representatives and assist in problem resolution. Manage length of calls by obtaining member name, account num...
CALL CENTER REPRESENTATIVE (PART-TIME). We are looking for part-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. While prior contact center experience isn't required, experience in customer service, technical support,...
ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME). We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. Ensure first call resolution through problems solving and effective call handling. MCI organically grows, acquires, and ...
CALL CENTER AGENT | SAVANNAH, GA. We are looking for call center agents in the Savannah, GA area to join our rapidly growing team. Ensure first call resolution through problems solving and effective call handling. MCI organically grows, acquires, and operates companies that have synergistic products...
Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients. This leadership position is responsible for daily operations and opportunitie...
Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT ...
POSITION OVERVIEWCALL CENTER AGENT (HIRING IMMEDIATELY)We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. MCI organically grows, acquires, and operates companies that have synergistic products and services portfoli...
Do you have the PRN career opportunities as Weekend Pediatric Physical Therapist you want with your current employer? We have an exciting opportunity for you to join Memorial Health University Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Memor...
Mass Markets - JobID: 43244 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems ...
X10 CALL CENTER AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. We are looking for call center agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. WHAT DOES 4X10 CALL CENTER REPRESENTATIVE DO?. O...
POSITION OVERVIEWOur growing team needs entry-level and experienced weekend call center representatives to support the sales process and improve customer service. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited...
We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. Ensure first-call resolution through problem-solving and effective call handling. MCI organically grows, acquires, and operates companies that have synerg...
The call center representative position is a full-time contact center position that combines both inbound customer service and sales. CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. WHAT IS A CALL CENTER REPRESENTATIVE AND WHAT DO THEY DO?. Ensure first call resolution th...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
Minimum of 3-years of total call center experience or 1-year of call center management experience. Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. Manage metrics, performance criteria, policies and procedures ...
Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients. This leadership position is responsible for daily operations and opportunitie...
BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS . We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. Ensure first call resolutio...
CALL CENTER SALES REPRESENTATIVE II (EXPERIENCED). We are looking for experienced call center sales representatives to support outbound sales programs for commercial clients. In this role, you will make outbound calls to current and potential customers, sell new products and services, upsell existin...
Support the services provided by the agents, implement program improvement planning and implementation, and ensure efficient, effective recruiting and workforce management *Position is contingent upon contract award* Essential Duties and Responsibilities: - Oversee the daily operation...
Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT ...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Qualifications Previous 3-6 months of customer service or customer support experience preferred Previous 3-6 months of call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 25 words per minute accurately Strong phone...
We are seeking Call Center Representatives to be our company's and caller's liaisons. Identify caller's needs, clarify information, provide guidance, and be able to de-escalate a caller when agitated. The successful candidate will be able to accept ownership for effectively solving complaints and in...