Customer Service Agents to support the National Institutes of Health (NIH) Call Center Services (CCS) program, a part of NIH Center for Information Technology (CIT). The NIH Call Center performs a vital role for NIH as its communication center, open 24x7, 365 days a year and is staffed with a d...
The Customer Service Representative is expected to collaborate with their team to meet overall call center objectives and enhance the customer service experience while working to exceed all customers' expectations. The Customer Service Representative must meet or exceed service and operational g...
Ability to handle a “call center” environment: work quickly and multi-task. If established patient, obtains reason for call. Route call if necessary to other departments. If patient is calling to schedule an appointment:. ...
Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Work with insurance companies to verify insurance eligibility and coverage for anticipated services using EV...
Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Work with insurance companies to verify insurance eligibility and coverage for anticipated services using EV...
The Customer Service Representative/Call Center position is primarily responsible for customer service with emphasis on customer satisfaction and inquiries, online banking, bill payment, account opening, and customer relationship retention and growth. The CSR for the Call Center is an energetic perf...
Must be able to handle all outbound and inbound calls for the Call Center. We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and supp...
Our client is seeking an onsite Call Center Representative to join our team and provide exceptional customer service to our clients. If you have experience in handling incoming phone calls, responding to emails and voicemails, and possess a keen ability to route calls effectively, we want to hear fr...
Handle telephone calls courteously and efficiently using proper telephone etiquette, including but not limited to the following: prepare for incoming calls; speak clearly and properly; listen when taking incoming calls; be sensitive to the needs and moods of callers; deal with irate callers; screen ...
Our client is seeking an onsite Call Center Representative to join our team and provide exceptional customer service to our clients. If you have experience in handling incoming phone calls, responding to emails and voicemails, and possess a keen ability to route calls effectively, we want to hear fr...
Position: Call Center Representative. Minimum of one year of Call Center Experience. Respond to incoming phone calls, emails, and chat inquiries from customers in a timely and professional manner. ...
Calling business owners to set up appointments for our Virtual Sales Reps to sell our services Communicating our payroll services benefits to business owners in a professional manner Call Center- Outbound calling Call Center- Cold calling Other duties as assigned by management If you are interested,...
The qualified Project Manager (PM) will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all resources serving the requirement. Will provide consultation to the customer on the Call Ce...
BONUS: we offer a $1,000 completion bonus after completing your first year of employment with BrightKey! Key Responsibilities of the Call Center Representative: Answer incoming calls and respond to emails in a timely and professional manner. BrightKey is growing and we are looking for you to join a ...
Duties: - Answer incoming calls from customers and provide assistance in a professional and courteous manner - Handle customer inquiries, complaints, and provide appropriate solutions - Conduct data entry and maintain accurate customer records - Communicate effectively with customers, ensuring clear...
Call Center Analysts Job Description This is a full-time contract position for a bilingual (fluent in Spanish and English) Call Center Analyst. The primary responsibilities include managing a high volume of inbound and outbound calls and emails in a timely manner, conducting address research, locati...
We are looking for an experienced Call Center Manager to lead a team of Customer Service Representatives (CSRs), overseeing office operations, managing team performance, and ensuring a high-quality customer experience. Ensure compliance with all regulatory guidelines, specifically within health...
Are you a passionate leader looking to empower a team and drive exceptional member service in a growing financial institution? This opportunity is for YOU! A thriving credit union is looking for a Call Center Manager for their District of Columbia location. As a Call Center Manager, you'll play a pi...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
The Customer Service Representative is expected to collaborate with their team to meet overall call center objectives and enhance the customer service experience while working to exceed all customers' expectations. The Customer Service Representative must meet or exceed service and operational goals...
Located in Largo in the heart of Prince George's County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. If caller is transferred...
The qualified Project Manager (PM) will be responsible for leading and overseeing all program components in a Call Center environment and distributing work and managing and supervising all resources serving the requirement. Will provide consultation to the customer on the Call Center and Referral Ma...
Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region. Utilizing the AVAYA automated Call Distribution (ACD) ...
This position handles high customer support calls as well as data entry and data processing for clients. Provide excellent customer service while handling high inbound call volume. ...
Reiter, Hill & Johnson is seeking an in-office Call Center Representative. Manages high volume of inbound and outbound calls in a timely manner. ...